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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Facility needs updated. Exercise equipment in fitness room needed updating.
Business response:
Mr. James, Thank you for your feedback and we appreciate it very much. We in the process of renovating the hotel. I hope to see you again on your next visit to Burleson, Texas. Have a wonderful day. Sincere Apology, Management
sucks place sucks manger was rude gave me the creeps felt very unsafe
Fair
Poor The hallways were stuffy and smelled. Bed was hard and not comfortable and had a bunch of small pillows that seemed so used and run down. Thank goodness I brought my own pillow. Small fridge kept making a noise, very annoying at night. Overall not impressed. Location was great, staff was very nice and helpful.
Poor
Very Poor We reserved the room with two beds and then got one king and a little sofa for six of us. Then they gave us a different room on the first floor that reeks of urine. Then there were no extra rooms so we got stuck in the urine room. The entertainment center was literally falling apart because animals have peed on it so many times and it was never cleaned up. The particle board was literally falling apart. The carpet in that room what is so nasty our feet were black. Atleast the pool was open.
Business response:
Thank you for your feedback. I apologize that your stay was less than perfect, however, after checking your reservation I noticed that there were no reports of any issues during your 6 night stay. Please contact the hotel for further discussion
Disappointing The room had bugs ans the air half way worked ... this will be my last stay at a la’quinta
Business response:
Thank you for response. My deepest apologies. I have shared your comments with our housekeeping staff for immediate attention. Thank you for allowing me to respond.
Great location and the staff was very friendly but there’s a bed bug infestation. Beds………hair from I don’t know where and bed bugs. Location and friendliness of staff.
Business response:
Thank you for your response. After carefully investigating the room that you stayed in there were no signs of activity in your room. You also stayed with us for 9 nights and there were no reports or complaints from you during your stay. If you would like to discuss this matter in more detail please reach out to me via email or phone. Thank you for allowing me to respond.
If you can't provide a room that someone booked you have a responsibility to advise of changes. The room I booked my mom and I did not get. I booked a room with 2 queen beds. We ended up with 1 king bed.
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,257 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open tomorrow at 12:00 p.m.