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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Management Staff!...Definitely needs New Management. Room was comfortable, and clean.....Very much Dissatisfied with Management staff. Very uncaring with my concerns. Definitely not friendly. Very unprofessional. Awful Chracter. Doesn’t represent the Wyndham Brand for Customer Satisfaction!..Charged me twice for my room made No effort to correct the issues. Want ever stay at this Wyndham location again, unless it’s under New Management. Delores
Disappointing The breakfast made two of my guys sick one of which threw up most of the day. So I was short 2 men on a 3 man job.
Good Breakfast was not good! Pool restroom was nasty!
Business response:
My deepest apologies. We pride ourselves on cleanliness and attention to detail. Shortly after your survey, we shared your comments with our housekeeping staff for immediate attention. We hope this experience won't keep you from trying our hotel again.
It was a very uncomfortable stay not with the $. Room heater did not warm the room. Shower was cold. First time in 20 years of staying at La Quinta for such poor facility. When I reported problem to desk manager, he said He was new and offered me the card of his manager.
Business response:
We want to thank you for your comments, and we're extremely sorry to hear about your experience. But please trust us, this is not a usual occurrence at LaQuinta, as you can see by other customer testimonials. Please contact us by phone or by emailing us. We want to address all your concerns and see that something like this never happens again. Hope you will give us a chance to make things right.
Good Storm came and windows leaked Staff
Poor
Good Breakfast , biscuits were soggy , eggs tasted like cardboard sausage was ok.
Business response:
We appreciate your loyalty and apologize that your breakfast didn't live up to expectations this time. I hope that this doesn't prevent you from trying our hotel in the future.
We were not given new soap or shampoo even though we stayed four days. Probably will try another pla Bed was not very comfortable. There was padding under the bottom sheet that kept bunching up and the sheet kept coming loose. We were also next to someone with a dog and the walls were very thin so we could here them and their dog late into the night Not so good. Eggs seemed artificial and limited choice
We will not patronize this particular hotel. Reservation communication. The facility was outstanding. The Reservations’ Representative called the day before we arrived and asked us to change our king room and offered to upgrade our room to a suite at no extra charge. However, before this interchange took place, we added one night to our original reservation. When we checked in, the hostess informed us that we would have to check out the next day and then check back in. When asked if the reservation could be changed to three ... read more
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,257 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open tomorrow at 12:00 p.m.