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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The facility is old and dark. Every piece of furniture in the room was damaged in some way. My bathroom was filthy; hair in sink and tub, spill on sink, floor sticky, some nasty stuff on the toilet seat that wouldn’t come off, and 2 used toilet paper rolls. I told the front desk and asked to change rooms; was told it would be $86 more. I was not paying that. They didn’t send someone to clean out anything. My last day , I had a do not disturb sign on my door and the housekeeping began knocking on my door at 9am ; the sepa... read more
Business response:
Hi Natarsha, Thank you for taking the time to share about your recent stay. We are glad you liked our location. However, I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We ho... read more
Before it was over I wished I had gone for a cheaper room. We rented at La Quinta because of the name. This location did not live up to it but I believe corporate was more responsible than anyone on the location. Not enough help, not enough supplies. I tried to get a remote for the bedroom tv and didn't get it, after three days I quit trying. I have never written a bad review before but this one screams bad. Two days without towel service was too much. I think the room was worth the price without all these problems, with the... read more
Dissatisfaction There was a bug on n the restroom and overall there was a bad smell n d room.. towels were stained Did not like at all!! A bag with a 4” apple .. piece of sweet bread and like a kids orange juice.. was so disappointed!!
Fair Facility needs updated. Exercise equipment in fitness room needed updating.
Business response:
Mr. James, Thank you for your feedback and we appreciate it very much. We in the process of renovating the hotel. I hope to see you again on your next visit to Burleson, Texas. Have a wonderful day. Sincere Apology, Management
sucks place sucks manger was rude gave me the creeps felt very unsafe
Fair
Poor The hallways were stuffy and smelled. Bed was hard and not comfortable and had a bunch of small pillows that seemed so used and run down. Thank goodness I brought my own pillow. Small fridge kept making a noise, very annoying at night. Overall not impressed. Location was great, staff was very nice and helpful.
Poor
Very Poor We reserved the room with two beds and then got one king and a little sofa for six of us. Then they gave us a different room on the first floor that reeks of urine. Then there were no extra rooms so we got stuck in the urine room. The entertainment center was literally falling apart because animals have peed on it so many times and it was never cleaned up. The particle board was literally falling apart. The carpet in that room what is so nasty our feet were black. Atleast the pool was open.
Business response:
Thank you for your feedback. I apologize that your stay was less than perfect, however, after checking your reservation I noticed that there were no reports of any issues during your 6 night stay. Please contact the hotel for further discussion
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,294 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open at 12:00 p.m.