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La Quinta Inn & Suites Garland Harbor Point
- Hospitality
- Garland, TX
About this business
Location details
375 E Interstate 30, Garland, TX, 75043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair No se ve como en las fotos, los muebles eh instalaciones son viejas y sucias
Business response:
Hello Gerardo, Lamentamos que la experiencia no haya cumplido con sus expectativas. Valoramos sus comentarios y transmitiremos sus preocupaciones al equipo correspondiente para futuras mejoras. ¡Esperamos tener la oportunidad de recibirlo de nuevo y demostrarle nuestro compromiso con la excelencia!
It was so bad I checked out the same night. I WANT A REFUND
Poor Roaches
Business response:
Hello Frantasia, We're sorry to hear about your experience. Your feedback is essential for us to ensure the highest quality service for all guests. We recommend reaching out to our management team directly to address any concerns you may have. Thank you for bringing this to our attention.
Bad
Choose somewhere else Cleanliness of bedding, kept up all night by loud music and did not provide housekeeping during our stay. Breakfast was pretty good and staff were ok.
Business response:
Hello Kimberly, We appreciate your feedback on both positive and negative aspects of your stay. We take all comments seriously and will share your review with our team for improvement. Thank you for recognizing our breakfast and staff. Your input helps us enhance our guests' experiences.
Peaceful stay just needed better room for the price There wasn't an iron in the room and the bathroom door wouldn't close. The breakfast was decent with lots of choices. The lobby was nice.
Business response:
Hello Deidre, We apologize for any inconvenience you experienced during your stay. Your feedback on the breakfast variety and lobby ambiance is appreciated. For any future concerns, please don't hesitate to reach out to our management team.
Disappointing
Poor service, Hot Room. They cancelled my reservation because "I didn't answer my phone" the ONE time they called. The air was not working in our suite, and the front desk staff was extremely rude. They also only provide hand/body soap for one night and 3 towels for my family of 4 for 2 days. I love how spacious our suite was.
Business response:
Hello Wallace, We apologize for any inconvenience during your stay. Our team strives to ensure effective communication regarding reservations. We appreciate your feedback and will address your concerns internally. It's great to hear you enjoyed the spaciousness of your suite. Your comments are valuable for our ongoing efforts to improve our services.
Poor Night staff was rude. Beds were so uncomfortable. And the rooms were hot. You could turn the AC down and our room was never cool except maybe at night.
Business response:
Hello Patricia, We are sorry to hear about your experience. We strive to provide excellent customer service and will address your concerns with our team. We appreciate your feedback as it helps us improve our services for all guests.
Frequently asked questions about La Quinta Inn & Suites Garland Harbor Point
How is La Quinta Inn & Suites Garland Harbor Point rated?
La Quinta Inn & Suites Garland Harbor Point has a 4.1 star rating with 2,517 reviews.
When is La Quinta Inn & Suites Garland Harbor Point open?
La Quinta Inn & Suites Garland Harbor Point is closed now. It will open tomorrow at 12:00 p.m.