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La Quinta Inn & Suites Garland Harbor Point
- Hospitality
- Garland, TX
About this business
Location details
375 E Interstate 30, Garland, TX, 75043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Don't waste your time. Just spend the extra money and stay somewhere else. We couldn't pull up in the load/unload area because there was an scaffold there. The elevator kept going out so we had to lug a suitcase and bags up to the third floor, and of course it was again when we checked out. The clerk that checked us out tells me that the elevator was working fine yesterday day that some kids messed it up. We were there 2 days and either coming or going we would have to take the stairs. The manager was somewhat apologetic.
Business response:
We apologize for the situation and have discussed how to handle situations when arise.
Very Poor
Bad Didn’t like the messiness. Also, was told we could have a late checkout and the next day was told the housekeepers said we had to leave. Nothing. Property is a mess. No amenities available and that wasn’t specified.
Business response:
Sorry for you situation and we will look into it. Jeffrey
Fair The man at the front desk was kinda rude. The carpets could use a good cleaning and dusting It’s near the highway and close to stores .
Business response:
Thank you for your survey. Jeffrey
False advertising I filtered free breakfast specifically when booking and amidst Covid. I have stayed at holiday inn and it was just self serve. This hotel gave me ONE brown paper bag with mini water, granola bar and a muffin. For two adults!!!!!!!!! Morning manager was very helpful. It was a man. He is what turned this review around from a 1 star review. Tell him Thank you.
Business response:
Thank you very much for your review... I remember you very well. Thank you. Jeffrey L. Walters
Fair My room had roaches. Location was great, staff friendly
Business response:
Thank you for your survey.. As for the roaches we take every situation seriously. We will look into this matter. Jeffrey L. Walters
it was ok Had bed bugs The bathroom and front room
Business response:
Thank you for your survey. As for the roaches take every situation at our hotel seriously. I will look into the matter. Jeffrey L. Walters
Okay The beds were hands as boards! Everything was ok
Business response:
Thank you for your survey.
Poor
Frequently asked questions about La Quinta Inn & Suites Garland Harbor Point
How is La Quinta Inn & Suites Garland Harbor Point rated?
La Quinta Inn & Suites Garland Harbor Point has a 4 star rating with 2,426 reviews.
When is La Quinta Inn & Suites Garland Harbor Point open?
La Quinta Inn & Suites Garland Harbor Point is closed now. It will open tomorrow at 12:00 p.m.