La Quinta Inn & Suites Houston Kingwood Medical

STEPHANE 

on Expedia

a year ago

When I arrived there was a gentleman smoking marijuana outside the building. While in the lobby another resident was complaining that his tv wasn't working little did I know mine wasn't working either. I called the front desk and I was told to unplug it and plug back in. That didn't work either. The room door didn't have that extra security thing that's usually on hotel doors when it's being occupied by a guest so I really felt uncomfortable. The door was filthy. The floors was filthy with hairs and can tell that it hasn't b... read more

Iria 

on Expedia

a year ago

The beds appeared to not have had the sheets changed. The room also smelled bad. The front desk attendant was kind and understanding. She assisted me by providing a room change. I was ready to leave and try to find another hotel. It is possible, that due to the floods in the area, housekeeping was interrupted, however, I did not pay for unclean , skept in sheets. 

Greg 

on Expedia

a year ago

I was very disappointed with my stay. The pool was very cold, the “hot tub” was not hot at all. The sheets on my bed had a (what looked like) blood stain on them. At breakfast they had no plates, and were unwilling to find more because “breakfast was closing in 15 min” 

Derrick 

on Expedia

2 years ago

someone came out of a trap door while we were in there 

H 

on Expedia

2 years ago

Hot tub in room was in need of panel replacement where you go on to work on the tub. The paint or enamel was worn off all sides. Exhaust fan didn't work over tub so they give a humidifier. Was okay except the room got extremely humid even with the ac and ceiling fan on. Also the ac was really loud and sounded like an airplane taking off. The breakfast was very little to eat due to a front counter staff members family bringing in about 12 children. They were running around the room and was extremely loud. Went and bought food... read more

Julian 

on Expedia

2 years ago

This hotel advertised airport shuttle, it does not. Ended up being brought to another la Quinta and had to pay for a taxi. The shower was full of hair from the past guest. 

Brianna 

on Expedia

2 years ago

Tub was filthy. Sheets were wrinkled and looked slept in. 

Brianna 

on Expedia

2 years ago

Make sure you ask for a renovated room. Mine was not renovated yet and there was rust and mold on a lot of surfaces and the tub was very stained. Luckily they had a room that had been renovated available and they moved me. 

Ruth 

on Expedia

2 years ago

Dead roach in the hallway second floor that waa never picked up. The breakfast area was never attended. Fountain at the entrance filthy. Air conditioner took a while to cool the room. Dogs barking. The area ia nice and quiet.