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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The drain in the shower dripped all night. The sun shining bright in my eyes at 7am. The elevators were not working, we weren't informed until we checked in, at that point they had no other rooms available. Location was great. Staff was great as well.
Business response:
Thank you for your feedback. We are happy you enjoyed our great location and staff. All rooms have blackout curtains that can be closed and opened. We are updating the elevator and waited 2 months on parts from Germany and are now waiting on last part a chip to make everything functional. Due to the chip shortage in the world it is taking quite some time. We do wish we could control that but it is out of our hands. We take great pride in our small family owned hotel and hope to serve you again in the future.
will not stay again the pool was dirty and there was roaches in our room and when we switched rooms it was dusty as if no one had gone to clean that room in weeks. elevator was broken the whole time we were there which was 4 nights. ridiculous nothing
Disappointing Had to move room twice. First room had a overwhelming smell of urine, second rooms A/C leaked water, flooding the carpet. Elevator did not work. Good location. Spacious room.
bad hotel, not worth your time and money
Disappointing and frustrating! The elevator was broken and we had to walk the stairs. The toilet ran all night, the tv did not connect using the remote, and we had to wait for a staff member to come to the room to connect it. When we tried to turn the tv on in the morning, the same thing happened, we were told someone would come up, but they never made it. The air conditioner did not work. It barely cooled the room. The breakfast was terrible. I also hated the fact the house keeping crew had to walk up flights of stairs carr... read more
Business response:
Thank you for your feedback. The elevator is being upgraded and as you may have heard there is a chip shortage in the world which is only thing we are waiting on. We wish we could fix that but it is out of our control. Our housekeepers have been with us over 10 years and are treated as family. They understand what we are waiting on and rest assured they are very well compensated. We do apologize you had to walk up one flight of stairs. We are always happy to help with any luggage. The TV works fine but you accidentally kept ... read more
Poor bugs on the floor and dresser near the bed. we asked to change the room and the receptionist that there was in the night was so rude. the receptionist in the afternoon was really nice with us and helped us with check in and other request
Fair the pool water was very hot and the jets did not work.
Business response:
Thank you for your feedback. Temperatures here in south Texas are close to if not over 100 degrees every day. The pool water will get warm due to those temperatures but never hot. Our pool jets do work or the pool would be shut down and not functioning. Thank you for staying with us and we hope to serve you again in the future.
Fair
Never again. Breakfast was pitiful; nothing but carbohydrates. The property is extremely tired, desperately in need of upgrades. The elevator was broken for my 4 days there. The only redeeming aspect of this place is that it is across the street from Viola and Agnes. The desk clerks were incredibly courteous and friendly.
Business response:
Thank you for your feedback. We are happy to hear you enjoyed our location and friendly staff. Our breakfast is a Complimentary Continental Breakfast that includes variety of cereals, croissants, bagels, oatmeal, grits, breakfast bars, coffee, hot tea, milk, OJ. It is meant to allow our guests to have a quick bite before heading out. We do not charge anymore per person for rooms so whether you have 1 person or 5 people in a room you pay the same and breakfast is something we carry cost for again just to allow guest to have a... read more
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.