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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad I had a reservation for 2 beds when I arrived they said they overbooked and only had a king with a fold out bed which was awful , they never brought sheetsfor it. Had to purchase a air mattress for 2nd night. I won't book again through Booking.com or LA quenta. Disappointed in both p
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad
Bad experience could have been solved by moving us to a different room. Too bad that I was told no vacancy when asked to Room had maintenance issues when I arrived. TV did not work and was promptly fixed; however the bathroom light did not work. I asked to be moved to another room so maintenance could switch out electrical box and was told no vacancy. Used light in entry to see way to bathroom. Unable to use shower or bathroom mirror the entire night. Found out the next day that we could have been moved to a room with two do... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Will never stay there again
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
all around dissatisfied due to misinformation about amenities. Staff were great. I would have liked to know that pool and jaccuzi were out of order as I chose that hotel specifically because they had both. I have been having to rehab a knee injury and because of them being out of order I could not. room was clean and staff extremely friendly and accommodating.
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
Fair
Disappointing
Disappointing. No pool, no jacuzzi, they don’t have queen beds but full beds. False advertisement! Front desk staff and management unprofessional and rude. t Nothing!
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Never again will I stay at a LaQuinta hotel Upon checking in and leaving my hotel room, I came back to find out someone had not only been in my room but apparently showered or use the restroom. None of my property was taken but the staff really could not help with finding out who did it so they refunded me my stay. I was able to check in with no issues.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,023 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.