This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Poor the hotel has a horrible smell and the room they gave me the smell was unbearable, I had to request a room change. the 250 dollar deposit they ask for was not returned to me after check out. I have contacted them and so far I have not received a refund.
Merely ok, but disappointing. No hot water for 3 days. Unfriendly staff. Key card rarely worked. Bathroom doors were very dirty. Size of room. Wide hallways.
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
Dirtiest hotel I have ever been too. I wouldn’t recommend to my worst enemy! Dirtiest hotel I have ever been too! The rooms were disgusting! Stains on the comforters, stains on the sheets, stains on the chairs, hair in the beds and in the shower. My son was going to sleep on the pull out bed and there was throw up on something on the sheets. We were given keys to 3 different rooms and the rooms got worse each time. I was afraid that my family or I were going to get bed bugs or some kind of disease. The doors into the bathroo... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Poor Muito sujo
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Disappointing No hot water to take a shower
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair There was no hot water in the room.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad Got over charged and the woman working the desk told me the prices were estimates, when In reality she charge me tax twice and I still haven’t got a refund
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Never again!! This place is gross. Very dirty, hair in the shower, toilet, and sink. Sink clogged in the bath room? There's stains on the couch, I had to fix both tv's by myself, or we wouldn't be able to watch them? The room smells like pee and dog hair on the bed sheets? Walls have marks, and the corner of the table in the living room looked as if a dog was chewing on them. The door in the back of the building doesn't lock, so anyone can enter. If the hotel next door wasn't sold out, we would have stayed there instead. Las... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,023 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.