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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Will never stay there again
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
all around dissatisfied due to misinformation about amenities. Staff were great. I would have liked to know that pool and jaccuzi were out of order as I chose that hotel specifically because they had both. I have been having to rehab a knee injury and because of them being out of order I could not. room was clean and staff extremely friendly and accommodating.
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
Fair
Disappointing
Disappointing. No pool, no jacuzzi, they don’t have queen beds but full beds. False advertisement! Front desk staff and management unprofessional and rude. t Nothing!
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Never again will I stay at a LaQuinta hotel Upon checking in and leaving my hotel room, I came back to find out someone had not only been in my room but apparently showered or use the restroom. None of my property was taken but the staff really could not help with finding out who did it so they refunded me my stay. I was able to check in with no issues.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad
Disappointingly. My 9yr old said "this is the worse hotel we ever stayed at," Night staff at check in were rude and short. More interested with entertaining eachother than focusing on guests. Warm milk at breakfast... you're lucky I didn't call the heath department on you. It did cross my mind. Check out. Morning staff was pleasant.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Horrible The lock on the back door was broken, the elevators were fire traps, the hallway smelled of pet urine, the bathroom was not cleaned, urine on the bathroom floor, stained furniture, stained walls and doors, blackout curtains did not keep out the very bright security lights from outside, dust accumulated all around the ceiling including the bathroom fans and ac units. The front lobby was clean
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.