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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair A/C did not work, very little hot water, had to change rooms door lock broken, card key did not work for outside door, had to walk around to front lobby each time. Continental breakfast
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
We were changed to another room after the first night, and the water was not heating on the second room The bathroom was not working properly (clogged sink and shower), fridge and carpet dirty. It has a good breakfast
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Don’t bother It’s dirty and needs some cleaning. Gum was stuck on the wall in the elevator and crumbs and a lollipop stick greeted us in the room. The employees were very approachable.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Very unsanitary conditions with no follow up on concerns from staff. Dirty unsanitary room and restroom needs extensive cleaning. Staff unattentive to concerns or needs. Very loud conditions due to animals being aloud in rooms. Dirty and unsanitary room and bathroom . Very limited breakfasts options. Not even worth the effort.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Very overpriced for an off the strip mediocre hotel. There was no hot water on the second night or the morning so I had a cold shower. The bathtub did not drain so I was standing in dirty water. The public restrooms were filthy. The overworked staff at the front desk were rude. It was convenient to where our tournament was. The bed was comfortable.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Was only there to sleep so i didn’t see much. Friendly staff. I messaged them about the dog poop but never heard back There was dog poop swept next to air conditioner against the wall in my room. I didn’t see it until the next morning. Gross Close to sporting fields
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad
Poor the hotel has a horrible smell and the room they gave me the smell was unbearable, I had to request a room change. the 250 dollar deposit they ask for was not returned to me after check out. I have contacted them and so far I have not received a refund.
Merely ok, but disappointing. No hot water for 3 days. Unfriendly staff. Key card rarely worked. Bathroom doors were very dirty. Size of room. Wide hallways.
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.