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La Quinta Inn & Suites Las Vegas Summerlin Tech

3.7

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Location details

7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.75,187 reviews
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Michael's profile image
Michael 
2 years ago

Not up to the standards I expect of a La Quinta. I certainly will not be staying there again. Closet door was damaged like something smashed into it. The air conditioner unit was extremely noisy. The ice maker did not work in the ground floor and elevator was broken. Carpet was very stained in the hall way and stair well. No juice was available with breakfast as (you guessed it) the dispenser was out of order. Lastly, the fire alarm went off at 1:08 am and the night clerk did not know how to shut it off. After determining th... read more

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Roger's profile image
Roger 
2 years ago

Bad Break in the fire main, customers kicked out for over an hour, we all should have been offered a refund. Nothing 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Daniela's profile image
Daniela 
2 years ago

Poor Staff was rude. Cleaning lady kept knocking on our door since 9am and check out wasn't until 12pm. Knocked on our room at least 3 times. Very rude when speaking to us. Also alarm went off at 1:30am and did not let us sleep for at least an hour. Breakfast was good, location was good. 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Jeffrey's profile image
Jeffrey 
2 years ago

Spend some money to clean up and fix the broken items and you’ll be rated much higher by all Maintenance not being done hall carpets filthy ice machines broken elevator broken restrooms off breakfast area broken toilets and filthy floors never cleaned. Room was nice beds comfortable 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Sherry's profile image
Sherry 
2 years ago

Nastiest La Quinta ever! This facility is filthy! Rooms are cleaned but need deep cleaning. All rooms are dog rooms the smell is horrible. Hallway carpets have pet stains and have not been vacuumed. Outside (back)doors have no security lock as posted. Trash piled up at entrance and back doors. Free breakfast really for 4 mornings no supplies. No juice no meat-on to toast and waffles. But no milk or juice the market is less than a 10 min ride. I will never choose nor recommend staying at a La Quinta chain. Location 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Sharon's profile image
Sharon 
2 years ago

Not a place I’d go back too It appears Wyndham has sold this property so they have just stopped keeping it up. It was way understaffed. One of two elevators was broken. The place smelled and the carpets were filthy. The spa was broken. My room was somewhat better than my daughters room. It was dusty and dirty and caused a lot of concern with breathing issues. I paid fir my two dogs but when one of my dogs barked I received a complaint but dogs were barking all weekend. The location was near the wedding venue. 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Bastisch's profile image
Bastisch 
2 years ago

Keine Empfehlung Die Zimmer waren extrem unsauber. An der Tür hat Blut oder Ketchup geklebt (es war nur sehr schwer feststellbar). Die Betten waren Dreckig, fleckig und Haare waren aufzufinden. Die Badewanne war extrem verdreckt, das Waschbecken defekt, Teppich im Zimmer war dreckig, der Flur unfassbar dreckig und ein Aufzug muss (laut vorangegangenen Google Bewertungen schon seit min. 2 Monaten kaputt gewesen sein. Unter der Nachttischlampe haben wir eine Klebrige Flüssigkeit gefunden. Somit können die Zimmer nie richtig ge... read more

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Anne's profile image
Anne 
2 years ago

Bad Die Liste der nicht funktionierenden Dinge ist endlos: kalter Whirlpool, nicht funktionierendes Waffeleisen, kaputter Toaster, faules Obst, fehlende Teller, Kartenlesegerät an Zimmertür defekt, Haare im Bett, Flure nicht sauber 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Hans's profile image
Hans 
2 years ago

A place for dogs and their owners but not for me! This place is not only pet friendly, it actually is a “Pet Hotel”! It was almost impossible to get in and out of the hotel without bumping into some guest with at least 2-4 dogs! And some of them were races outlawed in Europe many years ago! I arrived at breakfast at 9:05am and was told they closed at 9:00am and there was nothing available anymore! Ending breakfast at 9:00am is not customer friendly! 

Business response:

I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager 

Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech

How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?

La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews. 

When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?

La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.