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7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I will never stay there again It was dirty tub was gross hallway and elevator was dirty. Back part of building door didn’t lock Location
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad Very dirty. Very understaff. Unsafe because doors are easily accessable by non-guests. Buffet breakfast
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
It was fine but we definitely won't be going back or recommending it to other people. Everything was really dirty and poorly maintained which was unfortunate. Our room specifically did not feel clean. The sheets had stains all over them that made us wonder if they were clean or not or what they had been through. The walls had dirty cheeto fingers and slpashes of who knows what. The carpet had tons of stains and was smelly. My sister and I tried going out to the hot tub (which was one of the reasons we chose this place) and t... read more
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
Fair dirty hallways and noisy bed to sleep in
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Never ever will we stay here again. Not even for free. This was the filthiest hotel I’ve ever stayed at. No hot water in the shower and the AC or fridge didn’t work. Absolutely nothing
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
A éviter absolument La saleté des locaux et de la chambre. Pas de ménage sans demande expresse Aucuns
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair
I was disappointed in my stay and the room was dirty. Room was not ready at 3 pm, walls in room was dirty, mold in the shower, blood on a pillow, stains on the sofa and chair in the room, door’s that were to remain locked-for safety of the guest’s- were not locked, no ketchup for breakfast, juice machine and ice machine were not working, jacuzzi was not in service, elevator out of service. No blanket on the sofa sleeper or in the room at all. Fire alarm went off for a little of an hour- no fire- we were told there was a wate... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
bad location, lousy staff, run down dirty facilities, broken elevator, no breakfast available. bad location, lousy staff, run down dirty facilities, broken elevator, no breakfast available. nothing. i will never stay here again
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.