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7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Dirtiest hotel I have ever been too. I wouldn’t recommend to my worst enemy! Dirtiest hotel I have ever been too! The rooms were disgusting! Stains on the comforters, stains on the sheets, stains on the chairs, hair in the beds and in the shower. My son was going to sleep on the pull out bed and there was throw up on something on the sheets. We were given keys to 3 different rooms and the rooms got worse each time. I was afraid that my family or I were going to get bed bugs or some kind of disease. The doors into the bathroo... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Poor Muito sujo
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Disappointing No hot water to take a shower
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair There was no hot water in the room.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Bad Got over charged and the woman working the desk told me the prices were estimates, when In reality she charge me tax twice and I still haven’t got a refund
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Never again!! This place is gross. Very dirty, hair in the shower, toilet, and sink. Sink clogged in the bath room? There's stains on the couch, I had to fix both tv's by myself, or we wouldn't be able to watch them? The room smells like pee and dog hair on the bed sheets? Walls have marks, and the corner of the table in the living room looked as if a dog was chewing on them. The door in the back of the building doesn't lock, so anyone can enter. If the hotel next door wasn't sold out, we would have stayed there instead. Las... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Incredibly disappointing Road noise woke me up numerous times. Bed was not comfortable. Bathroom door was broken. Light didn’t work. Breakfast choices were poor & disappointing. Bathroom was not really clean. Elevator had peeling walls. Location was convenient for us.
Disappointing
TERRIBLE!!!! This was supposed to be a nice clean place to stay for the holiday, it was completely the opposite. We had to change rooms 3 times due to lack of cleaning from the staff, one room had beer cans and food boxes still in the room, the other had hairs in the bed and the shower how nasty! When asking the staff to accommodate they had an attitude and said we can just check you out!! Really on a holiday week when there is no other hotel to go to. Then to add to it the hotel has NO hot water for showering!!! Why would y... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.