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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair MAJOR Huge safety issue: First floor North door would not lock which meant ANYONE could walk in the building without permission and cause harm or death. The door handle to room 121 was semi-broke. Hard to open once card was inserted. Hallway carpet IS FILTHY!!! Mattress and bed frame squeaked ALOT. Staff member Marcus was excellent in customer service with us. Breakfast was good. Room had microwave, refrigerator, iron and ironing board.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Ghetto and Nasty This is my first time ever leaving a review and I'll start by saying something need done with the website because what's on that website is not accurate far from it!This place is filthy dirty disgusting just gross all away around nasty in and out.First night there went to get the beds ready pulled comforter back and sheets off main room with king bed in it to use our own bedding and there was blood on comforter and stains on sheets clearly housekeeping didn't do there job!Talked to people at front desk broug... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair Well the breakfast is not super great but if you like oatmeal and eggs and cereal and toast and waffles it's okay it's a good hotel if you just want to stay for a few nights and visit the strip it does have some corks like when the elevators doesn't work the drinking fountain doesn't work there the door that you come in you don't have to use your key card to get in but I mean it's not a bad hotel it's a nice little hotel if you're on a budget and you just want to have the pool the workout room It was closed to alot
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair Elevator broken. Mattress old. Convenient and clean. Friendly staff
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Very short - poor experience Everything just poorly managed worst hotel I’ve ever stayed left a day earlier than needed. Awful stay rlecling not working, reclining chair was broken, shower head came off, tv only worked on a few channels, no water available in record heat day, no eggs for breakfast, sausage was old and not good so all B in all very poor hotel
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
If you like pet hair stay at this hotel This was the dirtiest hotel I have ever stayed at in my life the smell was something fierce pet hair all over and was not as it should have been The locations is convenient
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura Hotel General Manager
Bad It was filthy Front desk clerk was very nice when we told him we were leaving at checkin because it was so filthy
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Poor
Sucio Mi cuarto estaba sucio por 3 días no cambio de sabanas el colchón duró demasiado sucio todo no lo recomiendo para nada Nada todo desde que entre la persona que me atendió no me dio un buen recibimiento nada ni un hola sólo pregunto por mi tarjeta de crédito
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,023 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open at 12:00 p.m.