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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Both elevators not working on Saturday night, 1 elevator down all the time similar to our prior stay.
Business response:
Damian, we are sincerely regretful to learn about the unfortunate inconveniences related to the elevators that you experienced during your stay. Your feedback is important to us, and we're taking this issue seriously to continuously improve our facilities. We hope to have the opportunity to better serve you in the future. Kucuk Bag Hotel Manager
Fair El elevador siempre descompuesto trabajado en ratos La ubicación , personal
Business response:
Jose, it's pleasing to hear that you appreciated the location and our team members. However, we apologize for the inconvenience caused by the elevator. We assure you that we are continuously checking and maintaining our amenities for guest satisfaction. We hope to serve you better on your next visit. Kucuk Bag Hotel Manager
Po prawie 2 tygodniach od wymeldowania wciąż nie otrzymałam zwrotu depozytu, wielokrotnie próbowałam skontaktować się z
Unremarkable Hotel in Koreatown Rooms was small for the price. 1 of the 2 elevators was out of service the whole time I was there and the second one broke down on the weekend. I was on the ninth floor! Shower water pressure not great.
Business response:
Angel, we regret to hear that your experience did not align with your expectations, especially considering your concerns about room size, elevator functionality, and shower pressure. Our team prioritizes the comfort of our guests, and your feedback helps us identify areas for improvement. We hope to have the opportunity to better serve you in the future. Kucuk Bag Hotel Manager
Decepcionante Do barulho no corredor do aspirador de pó da funcionária da limpeza. Do cachorro do quarto do lado. Fui acordada por esses barulhos vários dias. Os funcionários da recepção não são Cortez. A máquina de café tinha tempo de funcionamento. A localização é até que boa
Business response:
Luciana, we appreciate your feedback about your recent stay. Regrettably, it seems that some aspects of your experience did not meet your expectations. It's unfortunate that noise disturbances affected your rest, and we apologize if you had an issue with the operating hours of our coffee machine. We strive to provide the best service, and your comments regarding our front desk team will be taken into consideration for improvements. Kucuk Bag Hotel Manager
Barely slept My room was on the 14th floor, and as there was no mention in the description of a rooftop bar, I didn't expect to be opposite the entrance to one. I was constantly woken up by loud people waiting for the lift after leaving the bar. Throughout the night, the heater/ aircon also kept loudly coming on and waking me up, if it weren't the people outside my door. The lifts didn't work and I had to walk down 14 flights of stairs with a suitcase. The room was small and the facilities basic. Luckily, syed at the front d... read more
Business response:
Abigail, we appreciate your lovely words about our location and team members, especially Syed. However, it's unfortunate that your stay was impacted by unexpected noise and issues with the lift. We're also sorry for any inconvenience caused due to the less spacious room and fairly minimal facilities. We're constantly making efforts to ensure a comfortable stay for our guests and your feedback is essential in aiding these improvements. We hope you give us another opportunity to better serve you in the future. Kucuk Bag Hotel ... read more
Cold showers, elevator not working, bed was too soft, but very nice employees. I check in at 6:30 in the morning and paid an extra night so that I would be able to immediately check into my room before a start of a long workday and after a 12 hour flight, the water was cold, the soap with mold. I was on the 11th floor. I thought it was a specific issue, came back to the hotel at night and then again cold water. Other than that the room was noisy, there was a weird smell too. In the morning I asked the staff and they told me ... read more
Business response:
Ori, we appreciate your detailed feedback. It's disheartening to hear about the inconveniences you experienced, particularly concerning the shower and the elevator. We see our team members have made efforts to resolve the situation and appreciate your compliments towards their kindness. Meanwhile, the issue with the soap is concerning and your comment will serve as a crucial point in our product quality review process. Our goal is to provide a seamless and comfortable stay, and we're sorry this wasn't the case for your visit... read more
I would not stay there again I paid over $1300 and the room was super tiny and the elevator wasn’t working The location only
Business response:
Laura, thank you for your comments. We appreciate acknowledging our strategic location but are sorry to learn of the concerns you had regarding the room size and the lift. While room dimensions can vary, we're constantly striving to refresh our services to guarantee guest satisfaction. The lift problem you mentioned has been noted for review and we'll work to ensure smoother operations in the future. We hope you give us a chance to make your next stay more satisfying. Kucuk Bag Hotel Manager
Avoid this Dirty run down noisy hotel It was not clean, the fan and AC were super loud, the room was tiny, worse than all the elevators were not working and we had to carry our suitcases. Location
Business response:
Marzie, we're presently sorry to hear that your recent stay did not meet your expectations. Your satisfaction is our top priority and we regret that you experienced concern with general cleanliness, the noise levels from the air conditioning system, and the limited space in the room. About the issue with the elevators, please note that this is an unexpected situation that we endeavor to mitigate as swiftly as possible to prevent any disruption to guest experiences. We certainly appreciate your compliment on our prime locatio... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,146 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open tomorrow at 12:00 p.m.