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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Room floor was never cleaned or swept during our stay. The cockroach that we killed on Sunday was still in the room on Tuesday. Manager indifferent to our concerns. Coffee cups and coffee packets not provided most of the time. TV remote and cable options were third rate at best. Breakfast was very good compared with "Grab and Go" options at most locations now.
Business response:
Hello James, Apologies that your stay was not pleasant. We will look in to the issues you had at your stay and will take care of them. Thank you.
Go somewhere else. Nobody kept the shelves stocked (neither in our room, or downstairs at the coffee bar). We stayed a week and the room was only cleaned once at my request. No coffee/tea resupplies, trash overflowing (very small cans), took our shampoo but didn't replace it, toilet paper ran out, all fixtures were lose, and the shower diverter valve was not installed correctly. I also had to switch out some burned out lightbulbs in the bathroom so that my wife could see. I know the refrigerator wasn't clean because of the l... read more
Business response:
Hi Michael, Apologies your stay was not as expected. We will look in to the issues and will take care of the soon. Thank you
Covid is a sham nobody in Texas cares about masks. Take that question out of your survey
Business response:
Dear Michael, Thank you for taking the time to give such a fantastic rating. AGM
Bad Me dieron una cama muy pequeña y no cabía com mi familia La amabilidad del personal
Business response:
HOLA BUENAS TARDES LAMENTO MUCHO SU MALA EXPERIENCIA EN NUESTRA PROPIEDAD PERO DE ACUERDO A LA RESERVACION QUE USTED HIZO FUE POR UNA KING SIZE BED . Y PUES FUE LA HABITACION QUE SE LE ENTREGO . PERO DE IGUAL FORMA LAMENTO MUCHO LO SUCEDIDO OJALA Y PODAMOS CORREGIR NUESTRO ERROR EN UN FUTURO CUANDO DECIDA VOLVER .....ATTENTAMENTE LA GERENCIA
Fair They don’t clean the rooms
Business response:
Dear Francisco, thank you for taking the time to leave a review. Your feedback is very important to us. We will look into the issue described during your stay. Our apologies. Management
Bien Que cuando llegue me avían cancelado mi reservación y me querían cobrar mAs Y aparte me dieron camas chicas cuando avían dicho k serian extra grandes dos de mis hijos durmieron en el piso Bien
Business response:
gracias por dejarnos saber la confucion que hubo en su recervacion uno de nuestros agentes hablo con usted para hacer unos arreglos en su recervacion ' Seria un placer poder brindarle una oportunidad mas en un futuro si gustan podremos ayudar a que todo sea de su agrado sinceramente LA GERENCIA
Disappointing
Disappointing
My tub was dirty it had a ring in it and it was something around the faucet part. The rooms wasn’t all that Friendly staff
Business response:
Dear Adrian, thank you for taking the time to leave a rating / review. We will address the issues being described / rated. Thank you again and we hope to welcome you soon. AGM
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,252 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.