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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent but not 3 star Floor was unclean. Limited options
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad that you found your stay decent overall. We regret the inconvenience caused by the limited options and floor cleanliness. Your comments have been noted and will be shared with our housekeeping team to ensure closer attention to detail. We value your input as it helps us enhance our standards and provide a more comfortable and enjoyable experience for future guests. Sincerely, Hotel Manager
Poor
Completely disappointed, poor maintenance and cleanliness. Value and quality are not aligned at all. The location is goo Dirty and neglected room, the smell of humidity or Moho is terrible, you don't feel comfortable at all. Staff attention is good and location.
Fair
Fair
Bad
Never again. Room stunk…literally. The sofa had pet urine and reaked. The staff sprayed it but would not move us to another room. We endured it for 6 nights. They also did not service the room daily…only when we insisted. Breakfast was good but the exact same thing 6 days in a row.
Business response:
Dear Ron, We regret the inconvenience you faced during your stay. While we are glad you enjoyed the breakfast, we understand your concerns regarding the room odor and housekeeping frequency. Your feedback has been shared with our housekeeping and management teams for immediate attention to ensure rooms are properly maintained and refreshed. We appreciate you bringing this to our notice and will take steps to improve comfort, cleanliness, and variety for future guests. Sincerely, Hotel Manager
Do Not Stay Here!! I did not stay at the property due to its poor condition. There was mold, dirty broken furniture, holes in the walls. The bathtub was chipped and the linen was stained. NOTHING!!
Bad
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.4 star rating with 3,397 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.