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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The juice selection was from concentrated Frozen juices? Was watered down and tasted terrible waffle maker prior to opening had spilled all over the floor and all over the counter just was dirty clean and un sanitary, the cleaning staff was amazing and kind and provided extra wash clothes and soap that was not in the room shampoo conditioner the Hispanic husband and wife were amazing people at the front desk but was surrounded by unprofessional employees and just didn't take care of the customers I would put her name out her... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We appreciate your kind words about our housekeeping team and the front desk associates who assisted you with care and courtesy. We sincerely apologize for the breakfast presentation, cleanliness concerns, and any service interactions that fell short of expectations. Your comments regarding staff professionalism, parking policies, and overall guest care have been noted and will be carefully reviewed to ensure improvements are made. Sincerely, Hotel Ma... read more
Business response:
Dear Guest, Thank you for sharing your rating with us. We appreciate you choosing to stay with us and are glad you gave us the opportunity to host you. We regret that your experience did not fully meet expectations and will use your feedback to focus on improvements. We hope to welcome you back for a better stay. Sincerely, Hotel Manager
There were no roll away beds, no extra blankets, hot tub not working, unfriendly staff.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you highlighting the areas where we fell short. We apologize for the lack of rollaway beds and extra blankets, the hot tub being out of service, and any unfriendly interactions you experienced. This is not the level of care we aim to provide, and we are taking steps to correct these issues promptly. Sincerely, Hotel Manager
Hotel is old and dated and did not present a clean appearance. Some morning staff were unprofessional. I would not recommend this hotel.
Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We sincerely apologize for the dated appearance, cleanliness concerns, and any unprofessional behavior from our morning staff. Your comments are taken seriously, and we are working on improvements to ensure a better stay for all guests. Sincerely, Hotel Manager
Bathroom was dirty. Sink was missing stopper. Toilette had brown inside. Shower had mold
Business response:
Dear Guest, Thank you for your feedback and for choosing to stay with us. We appreciate you taking the time to share your experience. We are truly sorry to hear about the condition of your bathroom. A dirty bathroom, missing sink stopper, discoloration in the toilet, and mold in the shower are unacceptable and far below our standards. Please know we are addressing these issues immediately with our housekeeping and maintenance teams to ensure this does not happen again. Sincerely, Hotel Manager
Bed springs poppong out bed terrible service
Business response:
Dear Guest, Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your stay. We’re truly sorry to hear about the condition of the bed and the service you experienced. This is not the standard we aim to provide, and we will address these issues immediately. Sincerely, Hotel Manager
The room was absolutely disgusting. There was mold all in the shower. The floors were filthy crusted corners of filth, pubic hair everywhere. It was just it was nasty. I will never ever ever stay there again.
Theres only 5 spots for the shuttle to the airport per hour. That’s ridiculous especially on the busy weekends. Then when i asked to speak with a manager there wasn’t one available
Room is dirty, bedding and sheets were very dirty! Room had moody smells. Shuttle bus showed up late and did not have enough space for us at the first place and we had to wait extra times. Stuff was rude . And on our second night internet was down whole night and there was no wifi access! Overall very bad experience, not recommend!
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,654 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.