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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room was not clean. There was chewing tobacco on the floor next to the bed from the previous guest. One of the outlets in the bathroom was not working, the coffee machine was missing the plastic piece the filter goes in. The front desk staff was always gone. My room key wasnt working so it had to be rest and when i went back downstairs I had to wait until someone came to the counter as there was no one there.Very disappointed and will not be staying here again.
Business response:
Thank you for your review. We are very sorry to hear about this issue. We tried to locate your reservation but were unable to. We would like to have the chance to address your issues directly since they were not brought to our attention while you were here
Key didn’t work afternoon getting checked in. Had to make multiple trips to lobby for them to fix key. People were loud. A lot of rooms kept doors cracked due large families in multiple rooms I guess. They were just uncontrollably loud. I didn’t get any sleep before my flight the next morning. And room was dirty
Business response:
Thank you for your feedback. We are very sorry for the issues you had during your stay. We tried to research your stay and were unable to find any information under this name or any comments left during the time of your stay. If you could please contact us directly we would like to speak to you personally to have the chance to address your concerns. Thank you
Business response:
please contact us directly so we can address your concerns
The property itself was in good condition however they allowed customers to be in the pool after dark making extremely too much noise. Also our last night there we had an extremely early flight and kids were running up and down the hall until 4 am in the morning.
Business response:
we are sorry for the noise late, we had our security address the issue and remove the guests that were loud. thank you for your feedback
After taking off the top hotel comforter, I noticed multiple yellow, crusty stains. I asked for fresh sheets and comforter, and the hotel staff explained housekeeping hours were only in daytime. The front desk worker finally brought two clean blankets.
Business response:
Thank you for your feedback. WE have forwarded your comments to our housekeeping staff for immediate review
It was very dirty. Had to change rooms 3 times before one was clean. They told us the wrong times for breakfast so we missed that.
Business response:
Our breakfast times are posted in our lobby and elevators. We will address your housekeeping issues directly. Thank you for your feedback.
My room was not the most clean and when I asked for a wake up call, I never got one.
Business response:
We will address these issues directly. Thank you for your feedback .
Business response:
Thank you for staying with us, we hope to see again on your next visit to Orlando!
Everything was fine, except for the receptionist Luisa who never smile or showed any tyoe of welcoming attitude toward throughout the check-in process. My wife who speaks spanish only got her questions answered in english. Figure that one out. I had to translate everthing for my wife knowing that Luisa (receptionist) is latina and bilingual. Then at check out the receptionist spoke to me in spanish finally. My wife couldn't believe it. Other than that experience,every else was fine.
Business response:
thank you for your feedback. we will use your review as a learning tool to improve.
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,239 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.