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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Room door did not lock. Fridge was outdated. Had to keep getting my key programmed. Close to the airport. Beds were comfy. Great location. You get what you pay for.
Business response:
Hello STEPHANIE, Thank you for sharing your feedback. We're glad to hear you enjoyed the comfortable beds and found our location convenient. We appreciate your comments regarding the door lock and fridge, as they help us identify areas for improvement. Your experience is important to us, and we hope you consider staying with us again on your future travels.
Fair
Adequate, but could have been better. Facility was worn (i.e. carpets) and in need of updating. People in hallways were very loud inside my room. My deadbolt lock did not work. Location and staff were great.
Business response:
Hello Vivian, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and staff, as we strive to provide a positive experience. Your observations about the facility and noise will be taken into consideration for future enhancements. Regarding the deadbolt lock, we encourage guests to report any maintenance issues during their stay to ensure immediate attention. Thank you for sharing your thoughts with us.
Probably won't stay at this location anymore. Room was dirty & musty odor. Hallways were also very dirty. TV not functioning. Good location
Negative Not clean elevators, breakfast is not so good, only had two towels and asked for room cleaning everyday and didn’t get it, no trash removal and only had one trash can in the bathroom Shuttle service
Business response:
Hello Ashani, Thank you for sharing your feedback regarding your recent stay. It's important to us to hear about our guests' experiences, as it helps us identify areas for improvement. We take all comments seriously and will review your observations regarding cleanliness, breakfast options, and amenities. Your input about the shuttle service will also be noted for future enhancements. We hope you consider staying with us again in the future.
Bad $1000 doller withdraw from my card never gave it back.
LaQuita My only room complaint was the random bug/beetle that posted up in the middle of the room the next morning after arrival. Think it came from the mini fridge area but not entirely sure. The elevator/door was stuck for a minute but it eventually opened. Thankfully there were other ppl with me incase it didn't turn out “peachy”. Decent place located about 10 minutes from the SAT airport. They have a free shuttle if i can remember correctly—it starts at 6am and ends about 10pm. However, on the weekends (beginning on Frid... read more
Nice and comfortable room No attendance at the breakfast room, dirty seats and tables. I believe I saw at least three non guest individuals coming in and helped themselves some breakfast items. Sorry, they looked like drafters to me. Gave me the feeling of a non safe area . The toilet needs more cleaning attention by the rim, there is that black line hard to reach but visible. Great location, huge hotel. Even though grackles were at parking lot during the night I didn’t hear anything staying at the 7th floor. Very comfortabl... read more
Business response:
Hello SILVIA, Thank you for sharing your feedback. We appreciate your observations regarding the breakfast area and cleanliness, as it helps us identify areas for improvement. It’s encouraging to hear that you enjoyed the comfort of your bed and the convenient location of our hotel. Your comments will be shared with the appropriate team members to enhance the guest experience in the future. We hope you have a wonderful day ahead!
Decent place to stay not to satisfy. First of elevators took to long and the only 1 working elevator. 2nd went to the dinner to have dinner and drinks never got our drinks 30 minutes still nothing order food never came out 45 minutes later so we left and went to a restaurant inconvenient. 3 hot tube to small . Pool indoor had a chemical issue clothes jewelry missed up . Room were clean
Business response:
Hello Garza, Thank you for sharing your feedback. We're glad to hear your room was clean; however, we regret to learn of the challenges you faced with our elevators, dining service, and pool experience. Your comments on these matters are important to us and will be shared with our management team for review. We appreciate your insights, as they help us strive for improvements in our guest experience. We hope your future travels are more enjoyable.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.