This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor The room is not clean smell mold outside the hallway is dirty and I got sick Close to the airport
Business response:
Hello Isabel, Thank you for sharing your feedback regarding your recent stay. We take cleanliness seriously and have procedures in place to maintain high standards throughout the property. Your comments about the mold and cleanliness in the hallways are noted, and we will ensure they are addressed with the appropriate team. We're glad to hear that you found the location convenient for your travel needs. Thank you once again for your input.
Disappointing Shower head was clogged....very very little pressure. Construction going on. Swimming pool was very cloudy and green after the manager said they had just shocked it and it would clear up. It did not. Hallway on floor 4 smelt like weed. The AC worked good. Good location.
Bad cockroaches in the room, property super dirty The location very good, Walmart and other stores at walking distance
Our room had been remodeled. It was very quite Very clean room Very comfy king size bed The place was under remod Filthy lobby and coffee machines and old carpets. Very worn hotel. Close to airport
The stays are great for breakfast are good only depending on location They could have been able to find my points that I have that I've been collecting since 2014 cuz I've been on member since 2014 and I wanted to add them to my points but nowhere since I've stayed at the La Quinta since 2019 when I was a black card member has been able to find of my points. I stayed at La Quinta three times a a week for 3 years in Padre Island near Brownsville on my route with sygma. Somehow I lost all my points but I was still held the car... read more
Disappointing
I expected better. Dated building, odd smell. Staff was nice.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. We appreciate your kind words about our staff, as they strive to provide excellent service. Your comments regarding the building's condition and any odors will be shared with the appropriate team for consideration. We continually work to enhance our guests' experiences and your input is valuable in that effort. Thank you for bringing this to our attention.
Malo Instalaciones sucias Baños sucios No te hacen la limpieza de habituación tienes que solicitar 24 horas antes Muy sucio e incómodo Solo ubicación
Business response:
Hello Cesar, Agradecemos tu tiempo para compartir tus comentarios sobre tu estancia. Lamentamos que la experiencia no haya estado a la altura de tus expectativas en cuanto a limpieza y servicio. Tu feedback es valioso y será tenido en cuenta para futuras mejoras en nuestras instalaciones y procesos. Nos alegra que la ubicación haya sido de tu agrado; esperamos que consideres regresar en un futuro para disfrutar de una experiencia más positiva.
Mala experiencia Tienen letreros para que te limpien el cuarto y aún les dices en recepción y a un así se molestan niños tocando puertas de los dormitorios no tienen cámaras en los pasillos pésimo No se inundó el cuarto y se molestan por todo
Business response:
Hello Mayra, Agradecemos que compartas tus comentarios sobre tu estadía. Lamentamos que algunas experiencias no hayan sido satisfactorias y que se presentaran inconvenientes con el servicio de limpieza y el ruido en los pasillos. Tomamos tus observaciones muy en serio y las consideraremos para mejorar nuestros servicios en el futuro. Apreciamos tu tiempo y esperamos que tu próxima experiencia sea más agradable y alineada a tus expectativas.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.