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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Limpieza deficiente, no había shampoo, jabón ! Etc La ubicación
Poor
I will not refer anyone to this location. Under Construction should have said HAZARDOUS. Entry was disorganized and chaotic. I understand construction but that was not contained. Carpet was sticking up for great trip hazards, the elevator button frame had to be pushed multiple times to get it to move and would press into the frame. The bathroom was barely cleaned, the dispensers in the shower were empty. We had to take them off the hold and put water in them to be able to shower. Worst LQI I've ever stayed in. The only 2 glo... read more
Business response:
Hello Stacey, Thank you for sharing your feedback. We appreciate your comments regarding the construction and the challenges you faced during your stay. Your observations about the bathroom cleanliness and maintenance issues have been noted for review. We're glad to hear you enjoyed the location and appreciated the service provided by our team member. Your experience is important to us, and your input will help guide improvements and ensure a better experience for future guests.
I could not believe the way that the way that policeman treated you after you had pictures of the gu If you could do like Toby Keith and Willie said hang them high in the streets going to yell at me like I'm a child when I was saying yes sir no sir just trying to get some quarters it was a nice place before they moved in I stayed there for years but I told Mr Windham I did not want my money back I don't think he should have to pay for a couple of red dots but I'll never stay there again and they said thank you very much Mr R... read more
Business response:
Hello Robertson, We appreciate you sharing your detailed experience, and we understand it was a challenging stay. Your feedback regarding the service and payment processes is important, and it will be passed along to our management team for further consideration. Safety and customer respect are paramount, and we're sorry to hear of the incidents you encountered. Thank you for your lengthy patronage, and while we regret that we may not have met your expectations this time, we wish you all the best in your future travels.
Overal stay was okay, I’d stay again as long as I knew things would be updated. Our room smelt musky/moldy. Floors in the room weren’t clean enough. The bed definitely was older & uncomfortable. The bathroom shower drain seemed to slowly drain. The noise level on the floor after 11pm. Overall the property inside lobby/outside grounds were clean. Staff was great!
Business response:
Hello Kristen, Thank you for sharing your feedback. We appreciate your comments about our clean property and great staff, which we strive for every day. Your concerns regarding the room conditions and noise levels have been noted, and we encourage all guest insights to improve our offerings. We hope you’ll consider staying with us again to experience the improvements made to enhance our guest experience.
Let me tell you something b**** you must be on drugs think I'm going to get talked to like that Back to the review from above the lady in the parking lot said that was crazy she listened to the cop and then she overheard the phone call and she said this was my go-to hotel for the same reason that you said the location of the swimming pool was in the shade and I've been coming here for years I said damn me too like 5 years I stayed for 2 weeks during Kobe because he was $21 a night I couldn't run my house for that and plus I ... read more
Business response:
Hello Robertson, Thank you for your feedback and for sharing your long-standing loyalty to our hotel. We appreciate your insights regarding the experiences you faced during your stay. Your comments about staff interactions and service will be taken into consideration as we strive to enhance our guest experience. We value your perspective and hope you will consider staying with us in the future, as we are committed to improving upon areas that matter most to our guests.
Very Poor Cleaning,tv,toilet messed up,no ice Breakfast
Business response:
Hello Smith, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights on the issues you encountered, particularly with the cleaning, TV, and breakfast offerings. Your comments will be forwarded to the appropriate departments for review, as we continuously strive to enhance our guest experience. We hope you might consider staying with us again in the future to experience the improvements being made.
Worst experience Nothing .. staff was moody . Hotel stinks, blood on floor when walked in. Also tried to change rooms and give us one construction was in progress of fixing. Just wants you to pay up front but dont say anything. Will never book again!! Left 1st day. Nothing .. staff was moody . Hotel stinks, blood on floor when walked in. Also tried to change rooms and give us one construction was in progress of fixing.
Business response:
Hello Krystal, We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Our staff strives to provide excellent service, and your comments will be addressed to improve future interactions. The condition of your room is also important to us, and we will review this with our team. Thank you for sharing your concerns, as we take guest feedback seriously to enhance the overall experience for all visitors.
Fair Roaches in my room It was clean
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.