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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very disappointing this time. The frig didnt work in our room. There was no bath mat or hand town. There were 4towels and 2 washcloths given the first day. The second day, I had to ask for towels and was still given 4 but only 1 wash cloth. And our room wasn’t cleaned once.
Poor
Disappointing
Poor
Fair
Looking for another place Elevators have not been up and running since last year. Place seems more run down as time passes. Our room was so hot. Air never cooled it off I liked that it was close by to the venue we needed to be at
Business response:
Hello Navarro, Thank you for sharing your feedback. We appreciate your comments regarding the proximity to the venue and will take your concerns about the elevators and room temperature into consideration. Our team is always striving to improve the guest experience. We hope you will visit us again in the future to see any enhancements made since your last stay.
Fair
Fair Area for pets to go potty was small and inconvenient Pets allowed
Business response:
Hello Robert, Thank you for your feedback regarding the pet area. We strive to accommodate all guests and their furry companions, and we appreciate your insights on the convenience of the facilities. Your comments are valuable as we continually evaluate our amenities to enhance the experience for future guests. We hope your travels bring you back to our hotel again.
Poor The property rooms and hallways had a really bad odor, the elevators were nasty and stinky as well! The staff is unorganized, they gave someone else a key to our room while we we’re occupying it and they were trying to enter our room in the middle if the night while we we’re asleep! The excuse was “ someone forgot to update the system saying the room was occupied”. Overall horrible experience!
Business response:
Hello Kenya, Thank you for sharing your feedback regarding your recent stay. We understand that cleanliness and room security are crucial for a comfortable experience, and we will bring your observations to the attention of our management team for their consideration. We appreciate your comments as they help us improve our services. Your experience is important to us, and we hope you will reconsider staying with us in the future.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,323 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.