This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent They didn’t notify us before hand that there would be construction going on, woke up at 9am to them drilling holes and hammering things. Breakfast was good, bed was comfortable
Business response:
Hello Josie, Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and found the bed comfortable. We appreciate your comments regarding the construction, and your insights will help us improve communication for future guests. We hope your next stay provides a more seamless experience.
Mala experiencia en el hotel Casi todo, muy descuidado el hotel, su personal pocas veces sonríe o son simpáticos, nos cobraron un depósito de 100 dlls que no sabíamos y Booking no lo menciona, no hacen el aseo diario del cuarto, no cambian toallas, el desayuno y el área un desastre no hay nadie quien esté al pendiente, en fin varios aspectos negativos Poder descansar, no están tan mal los cuartos
Business response:
Hello Oca, Agradecemos tus comentarios sobre tu reciente estadía. Lamentamos que algunos aspectos del servicio y las instalaciones no hayan cumplido con tus expectativas. Valoramos tus observaciones sobre el personal y la limpieza, ya que nos ayudan a identificar áreas que requieren atención. Nos alegra que hayas encontrado los cuartos aceptables para descansar. Esperamos que en futuras visitas, tu experiencia sea más positiva y satisfactoria.
Well….. u get what you pay for don’t let the pics fool you !!!! Dirty, rooms were ok but damage in some places. The tv wasn’t a smart tv the room phone was 1980s relic … Property was a nightmare!!!! I know it was under construction but was a very unhappy stay… had to stay because was booked by a third party .. and was a cancellation fee.. but the staff was awesome !!!!
Business response:
Hello Fernando, Thank you for sharing your feedback about your recent stay. We are glad to hear that our staff was able to provide you with a positive experience despite the property's condition and ongoing construction. Your comments regarding the room and amenities will be shared with management for future improvement. We appreciate your understanding and hope to meet your expectations in the future.
Not only where we denied to switch rooms after a huge sink leak there was this lady that would not leave the children al Our room had a horrible smell that wouldn’t go away and our bathroom sink kept leaking and when we asked to switch rooms they denied us. It was in a good location and the pool was nice
Business response:
Hello Elizabeth, Thank you for taking the time to share your experience. We appreciate your feedback about the room's condition and the bathroom sink issue, and we understand how these matters could impact your stay. It’s great to hear that you enjoyed the location and the pool. Your comments will be noted for our team to improve future experiences for our guests. We hope you consider staying with us again.
Did not feel safe, woken up by man screaming on and on and on as well as dog barking!! The remodeling the smell the ac our room had left of things from previous guest The location
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the remodeling and the air conditioning issues you encountered. Our team is continually working to enhance the guest experience, and we value your input on the room's cleanliness and odor. We’re glad to hear you enjoyed the location, and we hope you consider staying with us again in the future, as we strive to provide a better experience for all our guests.
Poor
I didn’t not like it the facilities were nasty the halls had wires hanging down the elevator didn’t The breakfast sausage and half the eggs were cold they orange juice tastes really watered down and the milk didn’t taste the freshest the halls had wires hanging down they gave us towels that were moist and wouldn’t bring to room we had to go exchange them the elevator barely worked the beds weren’t made
Business response:
Hello Clarence, Thank you for sharing your feedback. We take guest comments seriously and appreciate your insights regarding the breakfast, maintenance issues, and room amenities. Your observations about the elevator and other concerns will be shared with the appropriate team for review. We strive to create a positive experience for all our guests and your feedback helps us identify areas for improvement. We hope your next stay with us will meet your expectations.
Worse than last time Room was down the hall from the dining area and back entrance was always held open by rocks. Hallway was hot and unsecured. Microwave did not work very well, error code on display so it was hard to tell what heat setting were. I asked about replacement and was told there are no other extra microwaves in the entire 7 story building, staff then suggested I use microwave in dining area if I needed one. Toilet was coming loose from the floor. Location to work
Poor Worst hotel in all san Antonio area Nothing
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.