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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Never again. The price. It was the dirtiest hotel I’ve ever stayed in.
Business response:
Hello Charles, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and take all comments seriously to improve our services. If you have any further concerns, feel free to reach out to our management team directly. Your feedback helps us enhance the experience for all our guests.
Poor The room and the entire hotel were neglected, the air conditioning was old and made a lot of noise and kept turning off, you can hear everything in the rooms Just the location
Business response:
Hello laura marcela, We appreciate your feedback and take all comments seriously to improve our service. Your input on the different aspects of your stay is valuable to us. Should you have further concerns, we encourage you to connect with our management team for detailed assistance.
I would like a refund, it was a really bad experience. Nothing Nothing. It was dirty, I saw insects in the room , there was fungus on the bathtub. It was really disgusting
Business response:
Hello Nallely, We are sorry to hear about your experience during your recent stay with us. We take cleanliness and hygiene very seriously, and we will address these concerns with our housekeeping team to ensure our standards are met. Your feedback is valuable in helping us improve our services for all our guests in the future.
Disappointing
Fair Breakfast was not long enough The front desk was nice
Business response:
Hello Judith, We appreciate your feedback on the breakfast hours and are delighted to hear you found our front desk staff attentive. Your comments will be shared with the team for future improvements. Please contact management for further assistance or feedback regarding your stay.
Very uncomfortable It was full of cockroaches. The breakfast
Business response:
Hello Aileen, We regret to hear about your experience with cockroaches during your stay. Our team takes such feedback seriously and will investigate this matter further. Your comments will be shared with the relevant departments for immediate attention. Please don't hesitate to reach out to our management team to discuss this matter in more detail.
Pues no limpian ni la basura, no ponen jabones ni papel hay que andarlos pidiendo y los elevadores muy sucios la aldaba Que se anuncia como que también hablan españoles y las recepcionistas son muy despotas y no le contestan a uno! La ubicación
Business response:
Hello Adan Mijail, Lamentamos saber que tu experiencia no cumplió con tus expectativas. Apreciamos tus comentarios y sugerimos que te pongas en contacto con la gerencia para abordar tus inquietudes con respecto al servicio recibido durante tu estancia en el hotel. ¡Esperamos la oportunidad de mejorar esta situación en el futuro!
It was literally disgusting, they have mildew and bedbugs . Definitely would never recommend this hotel to ANYONE. It was literally disgusting, they have mildew and bedbugs Nothing
Business response:
Hello Jessica, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.