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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Dirty,got stuck in elevator,service wasn't what I expected. Swimming pool was super dirty. Its close to seaworld
Business response:
Hello Esteban, We appreciate your feedback and regret any inconveniences you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns for further assistance. Thank you for choosing to stay with us, and we hope you enjoyed your time at SeaWorld nearby.
Ehh I don’t know if management changed but it used to be soo clean . I wouldn’t stay anymore . It used to always be our Carpets are all stained , walked in hotel room it had a weird nasty smell. There was no shampoo in the room . It was 8 am and they were drilling sounded like on top of our room alll morning . Restroom was cleaned .
Business response:
Hello Leticia, We appreciate your feedback and regret to learn of your less-than-perfect experience. We take all guest comments seriously and will address your concerns with the relevant departments for their attention and follow-up. We strive to provide all guests with a comfortable stay, and we hope to have the opportunity to welcome you back in the future.
Fair
Poor I was double booked and charged twice.
Business response:
Hello Jacob, We're sorry to hear about your experience. Please contact our management team directly to address this matter accordingly. Thank you for bringing this to our attention.
Stay outside of this hotel or anyone near this one. Bugs, soda machines (took my 3 dollars) front desk lady lied said sodas were 250 they were 150… would not refund my money put me in a room across the street because she said she didn’t have any more.. lady came in behind me got a down stairs room. Beautiful was an afterthought.. no meat or eggs. No real drinks.. I could go on. It’s to much to text… spend another hundred go to a nice place to stay… big facts…
Business response:
Hello Chickeshia, We are sorry to hear about your experience. We highly encourage guests to reach out to our management team directly to discuss the concerns raised during their stay. Your feedback is essential for improving our services.
Close to the airport, but would recommend staying somewhere else. Horrible condition of the carpets and molding/shower area. Needs severe renovation. Convenient location by the airport.
Business response:
Hello Nicklaus, We regret to hear your concerns regarding the room's condition. Your feedback is valuable for future improvements. We hope you could enjoy our convenient airport location during your stay.
Fair
Just glad it was just a quick 5 hour sleep. Will NOT be staying at the one ever again!!! The inside needs work. Your elevator needs to be fixed; carpeting needs to be cleaned; rooms smell like mold and smoke resonating from the walls. That the hotel was close to airport. That's it.
Business response:
Hello Hall Jr., We appreciate your feedback and will share your comments with our team for further review. Our proximity to the airport is advantageous for travelers. Thank you for staying with us, and we hope to welcome you back in the future.
Bad The property was under construction when we arrived so the water was off for 2 hours. When we arrived to our room, the ac unit was knocking , the sink in the restroom was making noises when we turned the faucet on (after the water was turned back on) , the walls in the hotel had water stains , the carpet smelled like mildew, and it was so hot on the entire floor as if the ac was out . Very disappointed with our experience here. The pictures looked nothing compared to actual property. Not to mention, the breakfast was col... read more
Business response:
Hello Lisette, We regret to hear that you experienced challenges during your stay. We appreciate your feedback and will share your comments with the team for improvement. We're pleased to know you enjoyed the convenient location of the hotel with its proximity to shopping areas and restaurants. Thank you for taking the time to share your thoughts with us.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.