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850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Room temperature and smells like smoke A lot of noise, the room felt like someone had smoked
Business response:
Hello Jorge, We're sorry to hear about your experience, and we take all feedback seriously to improve our services. We recommend reaching out to our management team directly to address your concerns effectively. Thank you for bringing this to our attention.
Bath condition . Old , smell … bathroom it old and dirty . I did not like it , hotel needs to be remodeled.
Business response:
Hello Pena, We appreciate your feedback and regret to hear about your experience. We value all guest comments to continually improve our services. Should you wish to discuss your concerns further, please feel free to reach out to our management team directly.
Decepcionante La cama estaba hundida, el televisor no encendia con el control remoto, la habitacion olia mal y los elevadores en muy mal estado Ubicacion
Business response:
Hello Alfredo, Lamentamos escuchar sobre los inconvenientes que experimentó durante su estadía con nosotros. Apreciamos sus comentarios y los transmitiremos a nuestro equipo de mantenimiento para realizar mejoras donde sea necesario. Esperamos que en futuras visitas podamos brindarle una experiencia más placentera y satisfactoria.
Haven't decided if I will stay there again. Checking in. Didn't have breakfast and location great.
Business response:
Hello Kenneth, We appreciate your feedback on our convenient location. For any future meal preferences, feel free to reach out.
The quality went from a 10 to a 3 over the years. Very sad. Cleaningness in room, fan in bathroom sounded like airplane when light turned on, roach in bathroom, scrambled eggs was watery, same breakfast links every day
Business response:
Hello Lady, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Your comments will be shared with the relevant teams for their review. Please feel free to reach out to our management team directly to discuss your concerns further.
Fair
Bad No teniamos tele , las almohadas olían muy feo , muy sucio todo , desde la recepción hasta los pasillos
Business response:
Hello Francisco, We apologize for the inconveniences you experienced during your stay. Guest feedback is valuable to us for improving our services. We recommend reaching out to management directly to address any concerns that may have impacted your visit.
Would not stay at this hotel ever again Hotel was fithy dirty
Business response:
Hello Freddy, We are sorry to hear about your experience. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure our cleanliness standards are met for all guests in the future.
Disappointing The Hotel was filthy. The lobby: tables, sofas,carpet all soiled and stained. Hall way carpet entire path to my room filthy. The room itself fine but the bathroom could use more care and attention to detail. Front desk staff very nice and shuttle service driver pleasant and friendly
Business response:
Hello Carolyn, We appreciate your feedback and apologize for any inconvenience you experienced. We will address your concerns with our housekeeping team for immediate improvement. Our team is glad to hear you found our front desk staff and shuttle service pleasant during your stay.
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.