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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Stay was alright for the price The toilet sprayed when you flushed. Bathroom doesn’t seem entirely clean upon arrival (ex, sink metal was dirty, grout and floor doesn’t look cleaned) Location is great!
Business response:
Thank you for your feedback. We will get with our breakfast crew and see what we can do again thank you for taking the time to give us your feedback
Okay Very unclean room initially. Had to move to a different room. Location and staff
Business response:
Thank you for taking the time to give us some feedback we do apologize that your first room was not clean we will get with housekeeping about that.
Poor
Poor Floor in room dirty-nail clippings on floor, Bobby pins on floor, dirty pool-cluster of hair floating, did NOT return to pool. Location.... close to mall, other shopping centers, restaurants, easy access to main road & to other locations
Business response:
Thank you for the candid feedback. This is not our standard, we will address this with our staff immediately.
Bad service.. The staff needs more training and the system needs to be updated.... when I went to check out they couldn't find me on the system but i was charge. I waited for a long time and they still couldn't find me it was horrible i had to leave asap and the staff was just way to slow.... It was clean and good location the other stuff I already explained it.
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our front desk team to address the issue, so this doesn’t happen again. Again I apologize that this happened to you, We hope to continue to have you as our guest and look forward to seeing you again next time you're in san antonio
Disappointing Staff were very rude. The rooms smelled really bad and bathroom were dirty. They didn't respect the price of the rooms Booking.com told me will be. Swimming pool and breakfast.
Poor Absolutely disgusting. Rugs are NEVER CLEANED. FILTHY NEVER AGAIN
Business response:
We regret that your experience fell below expectation. We will look at the carpet in your room to see where we failed. Thank you for your time.
Okay The bathroom was dirty and there was no toiletries. Nice bed and good breakfast
Business response:
Thank you for the feedback. We are sorry to hear about the issues you experienced. Rest assured we are taking actions to correct his matter.
Very Poor Nothing the room was dirty restroom was nasty and dirty
Business response:
We truly regret that we fell below expectation. We will be sure to address this immediately with our staff.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,088 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.