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La Quinta Inn & Suites Seattle Sea-Tac Airport
- Hospitality
- Seattle, WA
About this business
Location details
2824 S 188th St, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The elevator was broken! Bed was comfy. People were nice.
Business response:
Dear Niki, Thank you for your feedback! We’re glad to hear you found the bed comfy and our staff nice. We apologize for the inconvenience caused by the elevators being down due to mechanical issues. We appreciate your understanding and hope to welcome you back soon for a better experience!
Couldn’t wait to leave Under renovation and was not told this at booking. Elevator not working. Our key didn’t work. Had to walk downstairs 3x to get a key to work Facility dark, dreary, uninviting. Walls paper thin and could hear people in room next door. Shuttle driver closed the door in my face. Had to yell for him to open door. He also looked under the influence. Will never stay at this chain again. Close to airport. The room was clean and the bed ok
Business response:
Dear Freitag, Thank you for sharing your feedback. We’re glad to hear that you found the room clean and the location convenient. However, we sincerely apologize for the issues you experienced during your stay, including the lack of communication about the renovations. We take your comments seriously, especially regarding the shuttle service, and will address these concerns with our team. We want to clarify that our keys can deactivate if they're near anything magnetic or battery-operated. We apologize for the inconvenience t... read more
Disappointing It was completely torn up, but prices normal.
Business response:
Dear Hilary, Thank you for your feedback! While the hotel is not torn apart, we understand that the renovations can create that illusion. We are committed to improving the guest experience, and our prices will remain the same during this transition period. We appreciate your understanding and look forward to welcoming you back to enjoy the updates!
Not a fan. Elevators were broken and we had a 6th floor room! Meager breakfast and no coffee. Parking lot was dark and staff said to not leave ANYTHING in our car. Close to Airport
Business response:
Dear Cynthia, Thank you for your input. We do have coffee available in the breakfast area and in the rooms. While our breakfast is currently limited due to updates, we’re excited to offer more options soon. We apologize for the inconvenience with the elevators, which are down due to mechanical issues and will be out of service for a while longer. We appreciate your understanding and hope to improve your experience in the future.
Everything but the room was a disaster. Airport shuttle was not available for our arrival and we were neither warned nor compensated, and the property did nothing to replace it. The *MINUTE* that shuttle breaks down staff must be on the phone to the nearest rental car company for a temporary replacement. Also check renovation status before booking here. It was a mess.
Business response:
Dear Nathan, Thank you for your feedback. We want to clarify that our shuttle is a courtesy service and not a hotel requirement. When the shuttle has mechanical issues, it must be put in the shop for the driver's safety and the safety of our guests. We are not responsible for arranging alternative transportation. We’re sorry for any inconvenience this may have caused and appreciate your understanding. We’re continually looking to improve our communication about available services. We appreciate your understanding and hope to... read more
Very very disappointing. No elevators, broken air conditioner, 30 minute wait for shuttle. Comfortable mattress
Business response:
Dear Robert, Thank you for your feedback! We’re glad you found the mattress comfortable. We want to clarify that our elevators are currently down due to mechanical issues and will be undergoing repairs for a little while. As for the shuttle, it runs every 30 minutes, so a wait of that length is to be expected. We appreciate your understanding and hope to provide you with a more seamless experience next time!
Bad
Would’ve been nice to have an email stating that the elevator was out they’re under construction for me. It wasn’t bad c No elevator lobby was under construction Room was newly remodeled and very clean
Business response:
Dear John, Thank you for your review! We're thrilled to hear you enjoyed your newly remodeled room and found it clean. We apologize for the inconvenience caused by the lobby construction and appreciate your understanding as we work to improve our facilities. The elevators are currently down due to mechanical issues and need to be replaced, which will take some time. We appreciate your understanding as we work through these necessary upgrades.
Fair Breakfast Location
Business response:
Dear Motilal, Thank you for your feedback! We’re glad you enjoyed the location. We acknowledge that our breakfast selection is currently limited, but we’re in the process of renovations to enhance our facilities and offer a more extensive breakfast in the future. We also want to remind guests that breakfast is complimentary, and there’s a Denny’s next door for additional options. We appreciate your understanding and hope to welcome you back to see the improvements!
Frequently asked questions about La Quinta Inn & Suites Seattle Sea-Tac Airport
How is La Quinta Inn & Suites Seattle Sea-Tac Airport rated?
La Quinta Inn & Suites Seattle Sea-Tac Airport has a 3.6 star rating with 9,791 reviews.
When is La Quinta Inn & Suites Seattle Sea-Tac Airport open?
La Quinta Inn & Suites Seattle Sea-Tac Airport is closed now. It will open tomorrow at 12:00 p.m.