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La Quinta Inn & Suites Seattle Sea-Tac Airport
- Hospitality
- Seattle, WA
About this business
Location details
2824 S 188th St, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The shuttle service was efficient. Lobby under construction; elevator not working. Had to carry suitcase up to second floor. Breakfast available after we needed to leave for the airport. Close to the airport. Walking distance to a nice restaurant
Business response:
Dear Carl, Thank you for sharing your feedback. I’m glad to hear that our location was convenient for you and that you enjoyed the nearby restaurant. I apologize for the inconvenience caused by the lobby construction and the elevator being out of service during your stay. I understand that carrying your suitcase up to the second floor was a challenge, and I’m sorry for the extra effort this required. Regarding breakfast, we offer it from 6:00 AM to 9:00 AM on weekdays and from 7:00 AM to 10:00 AM on weekends. I regret that t... read more
I would not recommend this place at this time. If I would have known about the construction on the building, I wouldn’t have stayed here. I was attending an event for wounded warriors (myself included). The elevators were out a significant amount of time so I had to carry by giant suitcase from four floors. On top of that, my AC was not working for the first night. What I liked about the property was that staff was pretty friendly. They listened to my grievances and even came up to my room to help with the air conditioning.
Business response:
Dear Layna, Thank you for taking the time to share your experience. I’m glad to hear that our staff provided friendly service and were attentive to your concerns, including assisting with the air conditioning. Your positive comments about their efforts are truly appreciated and will be shared with the team. I apologize for the inconvenience caused by the ongoing construction and the elevator issues during your stay. I understand how frustrating it must have been to carry your suitcase up four floors, especially given your si... read more
What a dump Front desk staff was rude. The elevators were not working. My room was on the 3rd floor and I use a walker. They had no first floor rooms. I went to the Hampton Inn and it was wonderful!! The shuttle driver was fantastic! So nice and helpful
Business response:
Dear Elumba, Thank you for sharing your feedback. I’m delighted to hear that you had a positive experience with our shuttle driver. I’ll be sure to pass along your kind words to them. I apologize for the issues you faced with the front desk staff and the elevator situation. It’s disappointing to hear about the rudeness you experienced, and this does not reflect the level of service we aim to provide. Your comments will be addressed with our team to improve our service standards. Regarding the lack of first-floor rooms, I und... read more
Don't stay here. Everything is broken. Hotel was undergoing major renovations that were so disruptive it should have been closed to guests until completion. Hotel lobby was torn apart with sections closed off with plastic wrap. Pool is drained and an eyesore. After our first night the last functioning elevator broke down and we were forced to walk up and down the equivalent of 64 flights of stairs to our sixth floor room. To add insult to injury, our room's card key entry system kept breaking down and locking us out. To make... read more
Business response:
Dear Jon, Thank you for taking the time to share your feedback. We’re pleased you liked our location and appreciated the free parking. We apologize for the disruptions caused by our ongoing renovations. We understand that the construction, including the torn-apart lobby and drained pool, was inconvenient. We should have communicated more clearly about the extent of the work being done, and we appreciate your patience during this time. I’m sorry for the issues with the elevator and the card key system. We understand how frust... read more
Dirty, would not recommend. Elevators broken, no shuttle, said they would reimburse Uber, but it is always a pain to get Elevators broken, entry way dirty from construction, hallways dirty, shuttle to airport didn’t work because driver didn’t show up. Good location
Business response:
Dear Milin, Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient, but I’m truly sorry to learn about the issues you encountered during your stay. We are currently undergoing renovations, and we understand that this has led to some disruptions, including issues with the elevators and cleanliness in certain areas. Please accept our apologies for these inconveniences. We are working diligently to address these concerns and enhance our facilities. Regarding the courtesy shutt... read more
We could not leave quickly enough to go get on the cruise ship Breakfast offered No alternative milk to whole milk. We use almond milk. No nutrient rich food except for a fresh orange. All white flour baked items. The breakfast area was very dirty! Nothing… this place is a disaster! Only on elevator working, not enough electrical outlets in the room! Room was very dusty.
Business response:
Dear Story, Thank you for taking the time to provide your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are in the midst of major renovations, which has unfortunately affected some of our services and amenities. We understand this can be frustrating, and we're working hard to resolve these issues as quickly as possible. I’m sorry to hear about the cleanliness and breakfast concerns. We are reviewing our processes to ensure our facilities are up to our standards, and we’ll take y... read more
Awful The property was a mess, it was completely under construction. There was only one person working and no manager on duty. The management left this poor woman to deal with so many unhappy customers. There was no bathroom for guests to use in the lobby. There was no bag check for early check in and there was no way I was going to leave my personal items unattended in a lobby with only one person manning the entire process. I have pictures. This was so bad we went to another hotel. Nothing
Fair The area was not great. The shuttle didn’t work and we had to pay for our own shuttle. That was a surprise for us.
Business response:
Dear Man Tat, Thank you for your feedback. I'm sorry to hear about the inconvenience you faced regarding the shuttle service and the surrounding area. I want to clarify that our shuttle is a courtesy service, and it does need to go in for repairs occasionally. We understand how important reliable transportation is for our guests, and we apologize for any unexpected costs you incurred. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.
宿代抑えるとえらい目に合う 写真と違う。 エレベーターは故障しており、使えない。 プールには水すら入っていない。 チェックインまで時間あり、荷物預かってくれるか？と聞くと無理だと。 アメリカ人の客の荷物はあずかっていた。 明らかに観光客を雑に扱っていた。 対応に不親切な頭の悪いヒスパニック系の従業員がいる。その人はアメリカ人ばかり優先する。 挙げ句の果てにはシャトルバスは時間通りに来ない。 場所。 隣にjack in the boxがあるので食事には困らない。
Business response:
Dear Jataro, Thank you for your feedback. I'm glad to hear that our location was convenient for you. However, I want to clarify that we hold luggage for all guests, regardless of nationality, and do not discriminate. It’s concerning to hear that you felt treated differently, and I sincerely apologize for any misunderstandings that may have occurred during your stay. I also regret the issues you encountered with the elevator and the pool, as well as the delays with our shuttle service. We are actively working on these improve... read more
Frequently asked questions about La Quinta Inn & Suites Seattle Sea-Tac Airport
How is La Quinta Inn & Suites Seattle Sea-Tac Airport rated?
La Quinta Inn & Suites Seattle Sea-Tac Airport has a 3.6 star rating with 9,791 reviews.
When is La Quinta Inn & Suites Seattle Sea-Tac Airport open?
La Quinta Inn & Suites Seattle Sea-Tac Airport is closed now. It will open tomorrow at 12:00 p.m.