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La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Worst place we ever stayed at. Everything Nothing.. it was dirty, the bathroom tub had rust all in it . The room smelled so bad.
Business response:
We sincerely apologize that your stay did not meet expectations. Cleanliness and comfort are top priorities for us, and we regret any inconvenience you experienced. Your feedback will be shared with our housekeeping and maintenance teams to address these concerns. We appreciate your input and hope to improve for future guests.
Regular. No lo que esperaba del lugar. Los trabajadores muy amables todos. Los muebles en la recption estan asquerosos. Llevan siglos sin cambiar. Esta todo empercudido. Los trabajadores son excepsiona;es. Muy amables. Los sofa cama tienen los muelles salidos hacia afuera. El desayuno regular. Por ejemplo el jugo de naranja estaba ligado con agua. No sabia a nada.
Hôtel à l’abandon L’état de l’hôtel qui était encore plus dégradé par rapport à notre séjour il y a un an. La moquette de la chambre, la canapé lit très sales, la clim totalement cassée avec du froid qui entre de l’extérieur. La douche faible débit, les joints sales. Le petit déjeuner très médiocre avec peu de choix sucrés pour les enfants et les produits de qualité passable. Le personnel est agréable. L’emplacement avec le bus qui emmène en direct à Times Square en 30 min.
Business response:
Thank you for your feedback, and we appreciate your kind words about our staff and the convenient location. We're truly sorry to hear about the condition of the hotel and the issues you encountered with the room, air conditioning, shower, and breakfast. This is certainly not the experience we aim to provide, and we will be addressing these concerns with our team to improve the overall quality of our facilities. Your comments are invaluable, and we hope you will give us another chance to provide a better experience next time.
Poor Dirty beds. Dirty sheets. Broken phone so it wouldn’t work.
Business response:
We sincerely apologize for the cleanliness issues and maintenance concerns you encountered during your stay. Providing a clean and comfortable environment is our top priority, and it’s disappointing to hear that we fell short. Your feedback has been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. If you’re willing, we’d appreciate the opportunity to make things right. Please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to im... read more
Fair Where do I start..... So we had paid for two rooms, but one of the rooms had an issue with the heating system so we had to cancel that room. The room that we stayed in wasn't wonderful but ok. The worst part was the stains on the mattress of the pull out bed. Also, the ceiling of the room had black dust( i checked because I thought it was black mold, BUT it wasn't), and before I forgot, Breakfast wasn't what I expected, unfortunately. Even when they would bring out "freshly" cooked food, it was cold. The staffing was wo... read more
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that Anthony and our team member were able to assist you and made a positive impact during your stay. We'll be sure to pass along your kind words to them! However, we're very sorry for the issues you encountered with the heating system, cleanliness concerns, and the quality of breakfast. This falls short of the standards we aim to uphold. We appreciate your feedback and will be addressing these matters to ensure improvements are made. We hope to ... read more
Baixa qualidade preço Funcionários super antipáticos, pouca limpeza das instalações Quartos grandes, pequeno almoço variado
Business response:
Thank you for your feedback. We're glad you enjoyed the spacious rooms and our varied breakfast selection. However, we're truly sorry to hear about your experience with our staff and the cleanliness of the facilities. This is not the standard we strive for, and we will be addressing these concerns with our team to ensure improvements are made. We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.
Not soo good. Our experience with the receptionist was extremely disappointing. They were unfriendly and unwilling to assist, even though the issue was entirely the hotel's fault. After a long and exhausting drive to NJ, we were stuck outside our hotel room for over 30 minutes because our key card wasn’t working. When we reached out for help, the receptionist flat-out refused to come and assist us. Instead, they told us that if we couldn’t wait, we should cancel our reservation and find another hotel. That was an absolutely ... read more
Business response:
Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered during your stay. It's unacceptable that you had trouble with your key card and received such poor service from our front desk team. We understand how frustrating this must have been, especially after a long journey, and we deeply regret that we did not meet your expectations in this regard. Rest assured, your feedback will be addressed with the team to ensure that we improve both our customer service and the overall guest exp... read more
Not happy the fact I did stay here years ago and it was excellent but it tremendous this drop in ser The fact that the telephone is broken so I had no communication with the front desk when I ran out of toilet paper I had to go downstairs asked for two rolls. The lady said she had only one available unbelievable as well as lights were burned out and again could not get a response so a bit of a disaster very disappointed would not return. Breakfast was OK, but the coffee was room temperature
Business response:
Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. It's unacceptable that the phone was not working, and we understand the frustration this caused, especially when you needed assistance. We will address these maintenance concerns and ensure that all rooms are equipped with functioning phones and necessary amenities. We strive to offer a better experience and truly regret that we fell short during your visit. Your comments will help us improve our service, and we hope ... read more
All we ended up doing there was just sleeping and even that was uncomfortable Literally everything else It had a small parking lot
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.