This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bof! C’est juste pour dormir. Tout est vieux, défraichi, la douche coule partout , un seul ascenseur Le prix, lits confortables, transport facile
Business response:
Thank you for sharing your feedback! We're glad to hear that you found the beds comfortable and appreciated the easy transportation options. However, we're sorry to hear about the issues with the condition of the property, such as the shower leaks and limited elevator availability. We understand how these factors can impact your experience, and we’ll pass along your comments to the management team to ensure that necessary updates and repairs are made. We hope your future stays are much more enjoyable!
Bed bugs The hotel only had one elevator working so there was always a line and wait to get to your room. The room was half cleaned with stains left by the bed, the fridge and bath tub. I was bit by bed bugs during my stay which really disgusting and itchy for me. We only stayed 3 nights and didn’t feel itchy or notice the bites until the night before check out I noticed I had at least 8 bites in my arms, legs and fingers. I let the staff know at the front desk during check and told I would receive a call from a manager on M... read more
Business response:
Thank you for taking the time to share your experience. We're happy to hear that you enjoyed the location, proximity to the mall, and water park, and that the staff was friendly and the indoor pool was clean. However, we're truly sorry to hear about the issues you faced during your stay, including the bed bugs, cleanliness concerns, and the lack of towels. We understand how uncomfortable and frustrating that must have been, especially with the bites. We sincerely apologize for the lack of follow-up from management and the ov... read more
It was ok. Would not stay there again Old, outdated, kept getting locked out of my room, stains on the floor and sofa bed, some furniture had damage and also the wall. Location
Business response:
Thank you for sharing your experience. We're glad you found the location convenient, but we sincerely apologize for the issues you faced with the room's condition. The outdated furnishings, stains, and damage to furniture and walls are certainly not up to our usual standards, and we appreciate you bringing them to our attention. We're also sorry about the trouble with getting locked out of your room – that shouldn't have happened. Rest assured, we will address these concerns to improve the guest experience moving forward.
Nice friendly staff and a clean hotel overall but was lacking in the maintenance department with the 2nd lift and gym be Only 1 lift working out the 2 throughout the 2 stays. The gym was out of action during my 2 stays throughout the 2 weeks. On my 2nd stay in room 212, at least 3 of the room windows were smeary/frosty. Spacious rooms and a nice swimming pool
Business response:
Thank you for your feedback! We’re happy to hear that you enjoyed the spacious rooms and the swimming pool. However, we apologize for the inconvenience caused by only one elevator being in service and the gym being out of action during both of your stays. Additionally, we will definitely look into the issues with the windows in room 212. We appreciate you bringing these to our attention and hope to have the opportunity to provide you with a more seamless stay in the future!
Should be better One elevator, broken room door, no phone service, toilet not clean, doesn't work. Told the front desk n no one responded. No room cleaning. Location, front desk staff is accommodating
Business response:
Thank you for taking the time to share your experience. While we’re glad to hear that you found our location convenient and the front desk staff accommodating, we sincerely apologize for the maintenance issues you faced during your stay. A broken elevator, room door issues, and cleanliness problems are certainly not up to our standards, and we’re sorry that these were not addressed promptly. We’ll be sure to pass along your feedback to the appropriate teams to improve these areas. We hope you’ll give us another chance in the... read more
Very Poor The water wouldn't get hot and the bathroom was dirty and molded. I did like the location and that it was convenient and a safe neighborhood.
Business response:
Thank you for sharing your feedback. We’re glad to hear that you found the location convenient and felt safe in the neighborhood. However, we apologize for the issues you encountered with the water temperature and the cleanliness of the bathroom. These are certainly not the standards we aim for, and we’ll make sure to address them with our maintenance and housekeeping teams. We truly appreciate your input and hope to have the opportunity to provide you with a more comfortable experience in the future.
Poor the fire alarm was low batteries and beeping every 2 min, a lift was not working and the one that was working you had to wait 10min to be able to use it, the windows were very dirty and unable to open it and the room very smelly. the drugs smell on the corridors very strong! Breakfast only potatoes, eggs and waffles, no fruits, no croissants, absolutely nothing then what I previously mentioned!
Business response:
Thank you for your honest feedback. We sincerely apologize for the disappointing experience you had during your stay. Your concerns about the limited breakfast options, maintenance issues like the beeping fire alarm, elevator delays, and the cleanliness and odor in both the room and corridors are deeply troubling. These are certainly not the standards we strive to uphold. The smell you mentioned in the corridors is especially concerning, and we are taking this seriously to ensure a safe and comfortable environment for all gu... read more
Déçu Hôtel vétuste, très bruyant,sale et petit déjeuner médiocre avec couverts en plastique, lits peu larges… Les points positifs le réceptionniste du soir qui est adorable et l arrêt de bus en face
Business response:
Thank you for your feedback. We're sorry to hear that your stay did not meet expectations. It seems like there were several issues that impacted your experience, including the noise, cleanliness, and breakfast quality. We will certainly pass along your comments to the appropriate team to address these concerns. On a positive note, we’re glad to hear that our evening receptionist was helpful and that the location was convenient for you. If you decide to stay with us again, we hope your experience will be much more enjoyable.
Razoável Boa localização. Mas o hotel é bastante antigo. Mereceria uma reforma. Um elevador estava estragado e o outro demorava muito. Lâmpadas queimadas, telefone sem funcionamento. Nosso banheiro teve problemas, tivemos que mudar de quarto. Uma boa estrutura, mas precisa de uma reforma urgente.
Business response:
Thank you for your feedback. We're glad you appreciated our convenient location, but we're truly sorry for the issues you encountered during your stay. We understand how frustrating it can be when amenities like elevators, lighting, and phones aren’t functioning properly. We’re also sorry you had to switch rooms due to bathroom problems. Please know that we’re taking your comments seriously, and we recognize that the property is in need of renovation. Your experience helps us prioritize these improvements, and we hope you’ll... read more
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.