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350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Cleanliness Property was decent
Disappointing
i would never recommend this property dirty, room was not cleaned after the last guest. garbage was not changed. furniture was peeling, fixtures were old and rusty. basic toiletries were not provided. the property needs to be completely renovated. You never knew if the key was going to work in the door. the location to the concert venue
Business response:
We are so sorry to here this happened during your stay! We are more the able and willing to move a guest in the unlikely event something like this happens, front desk is available to assist with anything guests need 24/7 365
Mediocre L'hotel andava ristrutturato vent'anni fa'. È pieno di moquette vecchia mal odorante. I bagni sono vecchissimi. La colazione era scarsa e solo americana. C'era frittata salsiccia pancetta waffle latte caffè e un Pan di spagna. Basta. La piscina era inutilizzabile per quanto era sporca. La palestra fuori uso da due anni La posizione, il letto comodo e le camere abbastanza ampie
Business response:
Thank you for the feedback. we are currently preparing for a multi stage renovation in the very near future in order to modernize the hotel. We do apologize that you did not enjoy the breakfast, we will relay any suggestions to the staff but as they are a 3rd party company they have discretion on what is served.
Bad Everything Nothing doors was broken we left after a hour checking in dodgy people walking in and out we then asked for another room there was already a worker man in there which gave me a fright
Disappointing but cheap The staff were nice and accommodating. You can tell their use to making the best out of a bad situation time and time again. One elevator in service. No one working on it no mention of any work being done on it for a hotel of that scale to have one elevator is ridiculous. Never able to have a luggage carrier available because people would leave them in their room and staff would not go and retrieve them. My son had multiple flea bites on his ankles. The bathroom look like it hadn’t been cleaned at all... read more
Really bad condition and unhygienic hotel Dirty, unhygienic, worn out, not comfortable at all, bathrooms are in really really bad condition, the tap was broken Nothing
Business response:
Nakul, Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. The cleanliness and comfort of our guests are top priorities, and it’s clear we fell short during your stay. We apologize for the condition of the bathroom and the broken tap as that’s absolutely not the standard we aim to uphold. Your comments have been shared with our maintenance and housekeeping teams so these issues can be addressed immediately. We understand your disappointment, and we truly appreciate you ... read more
Fair El sillón cama no era cama, solo muelles de aluminio. Mi hija tuvo que tirar unos cojines al suelo para dormir. La primera noche se desconfiguró la cerradura de la habitación o se quedó sin batería y estuvimos una hora en el pasillo a las doce de la noche esperando que nos abrieran. Lo mismo pasó a la mañana siguiente con la otra habitación La cama principal bien. La habitación cómoda
Business response:
Thank you for taking the time to share your experience. We're glad to hear you found the main bed comfortable and appreciated the room overall. However, we sincerely apologize for the issues you encountered during your stay. The sofa bed experience and the door lock problems are unacceptable, and we understand how frustrating and inconvenient it must have been, especially being locked out late at night. This is far from the standard we aim to provide. Please know that we are addressing these matters with our maintenance and ... read more
Bad We spent almost $400 for one night. The place was outdated and not well maintained. Gym was closed, breakfast was mediocre. Our door was cracked. It looked like someone broke into the room. La Quinta should be ashamed.
Business response:
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. We understand how disappointing it must have been to spend that amount and not receive the quality and comfort you deserved. Please accept our sincere apologies for the issues you encountered, including the cracked door and closed gym. These are not the standards we aim to uphold, and your comments have been shared with our management and maintenance teams for immediate review and corrective action. We also regret t... read more
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.