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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Malo El hotel esta muy poco mantenido. Olor en las alfombras y pasillos. Ascensor roto. Hotel para una noche solamente si estas de paso. El personal
Business response:
Dear Nadia, Thank you for your recent stay with us and for taking the time to provide your feedback. We greatly appreciate your kind words about our helpful staff. Providing excellent service is a top priority, and I'm pleased to hear they made a positive impression during your visit. However, I apologize sincerely for the maintenance issues you encountered. Please rest assured that your comments have been shared with our management team for immediate attention. We are actively working to address the issues with our carpets ... read more
Poor El trato del personal La ubicación
Business response:
Dear Rosa Victoria, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Si... read more
Pésima experiencia Hasta el ascensor dañado Nada
Business response:
Dear Santiago, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincere... read more
Estabelecimento bem localizado com amenidades fracas. Da cama e do café da manhã. Ar condicionado prejudicado pela posição da cortina que se sobrepõe a saída do ar. Da localização
Business response:
Dear Carlos, Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you found our location convenient. However, we apologize for the issues you experienced with the bed and breakfast. Your comfort is our top priority, and we regret that the bed did not meet your expectations. Additionally, we apologize for the inconvenience caused by the impaired air conditioning due to the position of the curtain. Please know that we take your feedback seriously and will address these issues with our... read more
Disappointing The elevator was broken and we were on the 3rd floor. The toilet was loose and the door didn't shut all the way.
Business response:
Dear Cristinne, hank you for bringing these issues to our attention. We apologize for the inconvenience caused by the broken elevator during your stay, especially since you were on the 3rd floor. We understand this must have been frustrating. Additionally, we apologize for the issues with the loose toilet and the door not shutting properly. Maintaining our facilities in proper working order is a priority, and we regret that we fell short during your visit. Please rest assured that we are addressing these maintenance issues p... read more
Nunca Volvería a éste Hotel El primer día mis querían ubicar en el 4 piso, sabiendo que el ascensor está dañado y qué teníamos varias maletas. Ell desayuno demasiado regular : no hay frutas, no hay avena, no hay yogurt, el pan estaba lleno de moho. La habitación huele demasiado a humedad y no la limpian La verdad lo único que nos gustó fue la ubicación cerca al mall sawgrass
Business response:
Dear Enrique, Thank you for sharing your feedback with us. I am truly sorry to hear about the numerous issues you encountered during your stay. Your experience is certainly not reflective of the high standards we strive to maintain. I apologize for the inconvenience of being placed on the fourth floor despite the elevator being out of service, especially considering you had several suitcases. We should have been more considerate of your situation, and I regret that we failed to provide the necessary assistance. Regarding bre... read more
Feo y sucio Está muy viejo, el desayuno se acabó, no estaba calculado para la gente que estaba. Nada
Business response:
Dear Juan Pablo, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your recent stay. We regret that our hotel did not meet your expectations in terms of cleanliness and condition. Please be assured that we take cleanliness very seriously, and we have shared your concerns with our housekeeping team to ensure improvements are made immediately. Regarding breakfast, we apologize that it was not adequately stocked to accommodate all our guests. Your feedback is crucial, and ... read more
Poco mantenimiento No funcionaba el ascensor. Las instalaciones sucias, telas de araña, toallas mal olientes.
Business response:
Dear Jose, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your recent stay. We are deeply sorry to hear about the elevator malfunction, cleanliness issues, including spider webs, and the condition of our towels. This is not reflective of the standards we strive to uphold. Please rest assured that we have taken immediate action to address these concerns with our maintenance and housekeeping teams to ensure that such issues do not recur. Your feedback ... read more
My stay didn’t go the way I expected Need Carpet cleaning. Found roaches in the refrigerator/microwave cabinet. AC took 1 completely day to chill the room. Elevator was not working. Had to took the stairs for 2 days. The breakfast needs to upgrade. No banana( random fruit) no basic sausage or bacon. Only available was waffles but it was slimy.
Business response:
Dear Jeffery, Thank you for sharing your feedback about your recent stay with us. We sincerely apologize that your experience did not meet your expectations. Your comments are invaluable to us as we continuously strive to improve our services. I am sorry to hear that you were disappointed with the breakfast offerings. We appreciate your feedback about the lack of fruit and meat options. Your comments have been noted, and we will review our breakfast menu to ensure we provide a more varied and satisfying selection for our gue... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,522 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.