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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decepção Estado de conservação e principalmente do café da manhã Nada
Business response:
Dear Jose, Thank you for sharing your feedback with us. We sincerely apologize that your recent experience did not meet your expectations, particularly regarding the state of the hotel and the breakfast offerings. We understand how important these aspects are to a comfortable and enjoyable stay, and we're sorry that we fell short during your visit. Please know that we take your comments seriously and are committed to addressing the issues you've mentioned. Your feedback will be shared with our team as we work on improvements... read more
Cero limpieza todo sucio Todo si higiene ediondo sucio no me gustó para nada el desayuno demasiado pobre no habían ni siquiera vasos para el café La habitación que me toco tenía muy sucio el microondas el refrigerador se veía muy antiguo en mal estado la alfombra toda manchada lleno de polvo los muebles no sabía si estába en un hotel o una casa abandonada por lo sucio que estaba El lugar donde se toma desayuno estaba asqueroso La alfombra toda sucia no habían vasos ni cucharas la zona donde se preparan los waffles estaba tot... read more
Business response:
Dear Katherine, Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the breakfast area during your stay. This is far below the standards we strive to maintain, and we're deeply sorry for the disappointment you experienced. Please know that we are taking your comments very seriously. Our team is already working on addressing these cleanliness issues to ensure that future guests have a much better experience. We appreciate your feedback as it helps us improve, and we hope you might co... read more
Bad
Disappointing
Disappointing How they charge me for a reservation they cancelled Location
Business response:
Dear Kendrick, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincere... read more
Bad
decepcionante Café da manhã e acomodações muito antigas com baratas. café da manhã muito ruim, sem praticamente nenhuma opção.
Business response:
Dear Jose, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. We are very sorry to hear about the issues with our breakfast offerings and the presence of cockroaches. This is not the standard we strive to maintain, and we deeply regret that your experience was far from satisfactory. We understand the importance of a good breakfast and are taking immediate steps to improve the variety and quality of our offerings. Additionally, we are working closely ... read more
Bed comfortable good location for the mall. Breakfast wouldn’t give to my dog See above, the breakfast The breakfast was horrible. This was my fourth hotel on a fly drive holiday and by far the worst. The breakfast…. No coffee. The staff behind the reception told kitchen staff there was no coffee and 20 minutes later he filled up the coffee, so no coffee with my breakfast but to be fair I had tasted it the day before and it was disgusting. No cream cheese then put out later and no eggs, then when the eggs were eventually put... read more
Business response:
Dear Debra, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the bed lovely and comfortable. However, we are deeply sorry to hear about your disappointing experience with our breakfast. We understand how important a good breakfast is, especially during a fly-drive holiday, and we regret that we did not meet your expectations. We apologize for the issues with the coffee, cream cheese, and eggs. It is unacceptable that you had to wait for coffee and that the eggs were served c... read more
En cuanto vimos el hotel y la habitación decidimos retirarnos. Es una estafa que no te reintegren el dinero. No condice Vieja y sucia. Nada.
Business response:
Dear Alberto, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and regret that our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience this may have caused. We understand how disappointing it can be when accommodations do not align with your expectations. Your comments regarding the condition and cleanliness of the hotel are taken very seriously. We are committed to making necessary improvements and will address these ... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,521 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.