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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Sucio. Viejo. Muy sucio. No hicieron la habitación! Dejaron dos toallones para 4 personas. Muy deteriorado todo. Nada. O quizá la ubicación
Business response:
Dear Male, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. It's concerning to hear about the cleanliness and maintenance problems, as well as the insufficient towel supply for your group. Please be assured that we take your comments seriously and will address these issues with our management team. Rest assured that improvements are underway to enhance the overall experience for our loyal guests. We appreciate your feedback and hope you might consider giving us anot... read more
Poor
Boa localizacao mas o cafe da manha e pessimo!!! O café da manha e horrível!! Nada de bom!! Ate mesmo americanos que estão acostumados com este tipo de café da manha, comentaram comigo de não terem gostado de nada. A única coisa que agrada e o café. 3 tipos de café diferente, sendo um deles descafeinado, agrada. Mas as outra coisas e o cheiro das outras coisas durante o café, (cheira queimado) e horrível. E preciso melhorar também o ovo. ovo com nada e horrível. Se colocassem bacon ou sausage, ou qq outra coisa, poderia melh... read more
Business response:
Dear Nelson, Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us. We have recently enhanced the breakfast experience and selections and we regret to know that it did not meet your expectations. We strive to provide a satisfying dining experience for all our guests and your feedback will certainly help us achieve our goal. We appreciate you bringing these issues to our attention. Rest assured that ... read more
Bad
Disappointing
Bad O elevador nao funciona, a descarga nao funciona. Nada
Business response:
Dear Finzi, Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to hear about the issues you encountered, particularly the broken elevator and the overall condition of the hotel. We understand that a functional elevator is crucial, especially for guests with luggage or mobility concerns. I apologize for the inconvenience this caused during your stay. We are working diligently to resolve this issue as quickly as possible. Your feedback is essential to us, and we appreciate you taking the t... read more
Poor
Disappointing Elevator broken, run down
Business response:
Dear Ortensia, Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to hear about the issues you encountered, particularly the broken elevator and the overall condition of the hotel. We understand that a functional elevator is crucial, especially for guests with luggage or mobility concerns. I apologize for the inconvenience this caused during your stay. We are working diligently to resolve this issue as quickly as possible. Additionally, I regret that the condition of the hotel did not me... read more
Fair bugs in the room - remote broken -
Business response:
Dear Ruth, Thank you for bringing these issues to our attention regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the presence of bugs in your room and the broken TV remote. This does not reflect the high standards we strive to maintain. Please rest assured that we take matters like this very seriously, and I will personally ensure that our team addresses these concerns promptly. We have already taken steps to address the pest issue with our pest control service, and our maintenance te... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,522 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.