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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decepcionante Nos tocó solicitar cambio de habitación porque la primera que nos dieron tenía muy mala presentación y olor. El desayuno, decepcionante. Excelente ubicación
Business response:
Dear Ana, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future. Yours truly, Hotel Manager
Fair The rooms need to be upgraded The bathroom pipes leak The mirrors in the room needs to be replaced as the one beside the bed you can hardly see anything thru it The carpets need to be replaced There is room for improvement with the breakfast The location
Business response:
Dear Simone, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about the issues you experienced during your stay. Your comments are invaluable in helping us understand where we need to make improvements. We apologize for the condition of the bathroom pipes, mirrors, and carpets. Please be assured that we will address these maintenance issues promptly with our maintenance team. We understand that a comfortable and well-maintained room is essential, and we will work on upgrading these ar... read more
Fair
It was horrible I didn’t like anything about this hotel, there was mold in the room space, and bathroom, the bath tub was stained and disgusting. The location was pretty decent
Business response:
Dear Jernvous, hank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are top priorities for us, and we regret that you encountered issues such as mold and the condition of the bathroom. This is certainly not the standard we strive to maintain. Please know that your comments have been shared with our housekeeping and maintenance teams so that we can address these concerns immediately and ensure they are not repeated. We take such ... read more
No me volveré alojar ahí a pesar de qué en varias ocasiones he estado en hoteles de la quinta La limpieza no limpiaba la habitación el desayuno malo Ubicación
Business response:
Dear Junny, Thank you for sharing your experience with us. I’m truly sorry to hear that your recent stay did not meet your expectations, especially after being a guest with us several times in the past. I apologize for the lack of room cleaning and for the disappointing breakfast you encountered. Your feedback is important to us, and I regret that we fell short during your stay. We’ll be addressing these issues with our team to ensure improvements are made. I understand your decision, but I hope you might reconsider and give... read more
Bad
Bad Nothing was liked everything was dirty and humid and air conditioning was very dirty Nothing was liked everything was dirty and humid and air conditioning was very dirty
Business response:
Dear Valenzuela, Thank you for taking the time to provide feedback on your recent stay. We're truly sorry to hear that your experience was far from satisfactory. It's concerning to learn that the cleanliness and condition of the room, particularly the air conditioning, did not meet your expectations. Please know that your comments have been shared with our housekeeping and maintenance teams to address these issues immediately. We take cleanliness and comfort very seriously, and we regret that we fell short during your stay. ... read more
The hotel needs sprucing up. The same breakfast every morning.Egg and bread. The fact that the room was not cleaned every day The carpet looks extremely worn especially in the breakfast area. The bed was lumpy and uncomfortable with an indentation in the middle. The closeness to Sawgrass Mills Mall
Business response:
Dear Sharon, Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us. We have recently enhanced the breakfast experience and selections and we regret to know that it did not meet your expectations. We strive to provide a satisfying dining experience for all our guests and your feedback will certainly help us achieve our goal. We appreciate you bringing these issues to our attention. Rest assured that ... read more
Fair Instalaciones viejas.. Ubicación
Business response:
Dear Irwin, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,521 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.