This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites White Plains - Elmsford
- Hospitality
- Elmsford, NY
About this business
Location details
540 Saw Mill River Rd, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Clean room and comfortable beds. Check in, even with a reservation, was difficult. The front desk couldn't find the reservation. The breakfast included has been reduced to just bagels and coffee. The toilet water kept dripping in the tank which was noisy. Stayed here several times and the rooms have always been very clean. The location is in a quiet area.
Ok.
Awful No one wore masks. Not the folks behind the desk, neither most of the guests. It made me worry that the rooms weren't cleaned to prevent the spread of the coronavirus. That was the big thing but there were little things as well. The message light flashed all night long. I called the front desk twice. they couldn't help. The man behind the counter was rude when I checked in. I wont be staying at La Quinta again. It was inexpensive but felt unsafe.
Business response:
I have received your review of La Quinta by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at La Quinta Inn and Suites once again.
Disappointing El trato de una mujer hacia mi novia en la reception la recepcionista se porto muy grosera
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta Inn by Wyndham White Plains-Elmsford. Your satisfaction and continued trust in La Quinta Inn by Wyndham are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
So many loud people and the water being all dirty made the experience worse and the staff not Nice They didn’t tell us about the water being all dirty Not much to be honest,only the price
Business response:
I have received your review of La Quinta by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at La Quinta Inn and Suites once again.
Fair
Bad Housekeeping was not good, notice they came in to fix the bed and put clean towels but did not actually clean. Breakfast was limited due to covid however only had bagels and coffee. I traveled with children , no options for them . Staff were not welcoming nor friendly . Upon check in front desk staff did not mention covid changed in the hotel, breakfast hours nor told us about requesting housekeeping!!
Business response:
I have received your review of La Quinta by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at La Quinta Inn and Suites once again.
Bad
Fair The plumbing in the bathroom was not good,sink was clogged Location was good
Business response:
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford La Quinta Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
Frequently asked questions about La Quinta Inn & Suites White Plains - Elmsford
How is La Quinta Inn & Suites White Plains - Elmsford rated?
La Quinta Inn & Suites White Plains - Elmsford has a 3.9 star rating with 6,616 reviews.
When is La Quinta Inn & Suites White Plains - Elmsford open?
La Quinta Inn & Suites White Plains - Elmsford is closed now. It will open at 12:00 p.m.