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La Quinta Inn & Suites White Plains - Elmsford
- Hospitality
- Elmsford, NY
About this business
Location details
540 Saw Mill River Rd, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Fair There was only bagels for breakfast no real continental breakfast. Staff was not courteous. Very dismissive.
Business response:
I have received your review of La Quinta by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at La Quinta Inn and Suites once again.
Poor
Sad Locked out of my room multiple times and nobody on staff to assist Nothing
Quick stay There were kids running around the halls messing with the vending machines and throwing baby powder all over the elevators but no one seemed to be doing anything about it. The property seemed clean and in a convenient location
Bad The hotel smells full of Marijuana, I had to change my room 3 times. People were fighting in the parking lot. The girl that check me out today, was very rude and nasty. She give me hard time when I was going to change payment type. No manager to talk with, when I ask to speak with supervisor. My stay was horrible and I will never recommend this hotel. Location.
I had to clean my room every day, my garbage never got emptied, the staff was very friendly A later breakfast service Two out of the five cardio machines were out of order I never had breakfast because it closed too soon
A Bit Disappointing Around 6 am I called the front desk twice - no answer. We saw in the morning, we had been provided only towels for one but had two people. I went downstairs to the lobby and fellow on duty told me the phone wasn’t working at the desk. I thought ... can this even be safe? Later, when checking out, the ladies who were now at the desk said it was not ringing from outside calls, but was from inside. The fellow just had a habit of not picking up. Price & location. Morning coffee station and bagels with toaster... read more
Person at front desk gave a strange man a key to my room..I'm laying in my bed and a BIG man comes . Everything Nothing
Frequently asked questions about La Quinta Inn & Suites White Plains - Elmsford
How is La Quinta Inn & Suites White Plains - Elmsford rated?
La Quinta Inn & Suites White Plains - Elmsford has a 3.9 star rating with 6,616 reviews.
When is La Quinta Inn & Suites White Plains - Elmsford open?
La Quinta Inn & Suites White Plains - Elmsford is closed now. It will open at 12:00 p.m.