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La Quinta Inn Terrell
- Hotels
- Terrell, TX
About this business
Location details
1614 Hwy 34 South, Terrell, TX, 75160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair When we checked in we were sent to a room that wasn’t cleaned and ready for guest. The employee up front wasn’t very friendly. The breakfast we did not eat . Location was great.
Business response:
Hello Jeff, Thank you for taking the time to tell us about your experience at the RED ROOF INN TERRELL. It's good to hear that our location was convenient for your travel needs. However, your experience did not meet your expectations due to the indicated poor housekeeping you mentioned and unfriendly service. Please accept our sincerest apologies. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your ... read more
Bof. La chambre était tres sale et l'hôtel était bruyant. L'emplacement le long des grands axes routiers et le parking à proximité.
Business response:
Chère Tiphaine, Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. J'apprécie vos commentaires concernant votre récent séjour au RED ROOF INN TERRELL. Je suis heureux de lire que vous avez été satisfait de la disponibilité du parking de notre hôtel. Je suis désolé de lire que vous avez trouvé la chambre sale et l'hôtel très bruyant. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services. Lors de votre prochain séjour,... read more
Fair
Fair
Fair
Fair It's not economic and they asked extra deposit for $50 and there's not elevator . The price it's high. Only the bed .
Business response:
Dear Nuvia, I appreciate you sharing your feedback following your stay at the Red Roof Inn Terrell. We are happy to see that you loved the comfort of our beds. However, I'm saddened to see that paying the deposit fee might have hindered your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know... read more
Poor No elevator, the room looked like it had snot everywhere Staff was nice
Business response:
Dear Daniel, Thank you for telling us about your recent visit at the RED ROOF INN TERRELL. It's good to read that our nice staff met your needs. However, you stated that the uncleanliness of your room and the unavailability of an elevator were the hindrances of your stay. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards, Linton Rediresponse Specialist
You need new fully awake staff that can assist with check in He told me I had to wait at first for new person coming but Staff upon check in and had to change rooms the first room 125 had bad smell but then room 122 the TV never worked but could not wake up the desk guy to get help still sleeping at 7:30 pm Clean bedding and floors
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Sincerely.
Bad
Frequently asked questions about La Quinta Inn Terrell
How is La Quinta Inn Terrell rated?
La Quinta Inn Terrell has a 3.9 star rating with 1,871 reviews.
When is La Quinta Inn Terrell open?
La Quinta Inn Terrell is closed now. It will open at 12:00 p.m.