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La Quinta Inn Terrell
- Hotels
- Terrell, TX
About this business
Location details
1614 Hwy 34 South, Terrell, TX, 75160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Dirty floor, dead bugs on floor and on bed. Blankets were very dirty and stained. Nothing
Business response:
Dear Fred, I appreciate you sharing your feedback following your stay at the RED ROOF INN TERRELL. I was saddened to read that your stay fell short of your expectations due to uncleanliness and dead bugs. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please con... read more
Poor
Fair
Disappointing
Never staying here again. The staff were very rude when we arrived and I told the lady I needed an extra day the night we checked in. She said she would help me and that she changed it. The day before our last day the manager said it was time for us to check out and that the date was never changed. I explained to him what the lady told us and then when she came out she said we never paid for it and that we never told her about extending our stay. We were expected to pay extra so we ended up leaving. The hotel was a great pri... read more
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know.
I was placed in a handicap room I didn’t ask for and the quality of the door to the room was outright nasty, first it was the door to the room didn’t have a weather seal that worked right ,for the value the room was too small the parking lot had plenty of space
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know.
Bad The hotel itself. Had to change room upon arrival due to nasty stains on the bed sheet. The new room cold water on the sink wasn't working (noticed pipe was broken). Could never get a hold of staff at the hours I was inside hotel, staff member was always asleep on chair in front desk and you could hear his snoring all the way to the hallway on second floor. Staff member during the day was always outside smoking. Breakfast is very poor. The only thing they have is a waffle maker, juice, and dried cereal. Luckily, you have... read more
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know.
barely ok no elevator no ice on the floor, and machine broken on 1st floor near my event room ok
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know.
to sum our stay up! it was horrible the desk clerk that worked over night was horrible! he was chewing tobacco while talking to us. did not explain regulations well at all! we had to change rooms because he couldn’t figure out how to work the tv!
Business response:
Thank you for taking the time to tell us about your experience at Red Roof Inn Terrell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Sincerely.
Frequently asked questions about La Quinta Inn Terrell
How is La Quinta Inn Terrell rated?
La Quinta Inn Terrell has a 3.9 star rating with 1,871 reviews.
When is La Quinta Inn Terrell open?
La Quinta Inn Terrell is closed now. It will open at 12:00 p.m.