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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Not pest On Board We don’t like pest in the Rooms 🤮🤮🤢 the location
Business response:
Know that your voice is of tremendous importance to us and we value your comments about our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Fair
Okay
Good for a short stay. Some of the staff was horrible. The night I checked in was an ordeal with the gentleman at the front desk. I got charged twice and still waiting to get my money back. They have no communication between employees also, took 3 different people on 3 different shifts to address the issue and neither one of them knew what was going on. Some of the staff was great
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Very Poor Nothing
Business response:
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
We picked this place based on the breakfast offering. The food was the worst we had experienced. The food was terrible. The Hard boiled eggs were rotten! They smelled like Ammonia. They made us some new ones when we informed them, but they were too hot to touch because they had just been made. The Scrambled eggs were obviously from a mix, and tasted weird. The Access card kept malfunctioning, and each time we came back to the hotel, they had to give us a new one. The tap water had a really strong mineral odor to it. What was... read more
Business response:
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
This is my 2nd trip to a LaQuinta Inn but I'm not sure I wanna do it again. They had my reservation date wrong by over a week!. Luckily room available. Room was run down looking.(frayed carpet,rusty pitted chrome TP holder, not enough washcloths,towels for 3 guests) needs some bathroom updating otherwise clean. Staff very helpful
Business response:
Thank you for sharing this honest review and feedback about our staff and towels. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Very Poor Everything 300.00 stole out of my room. Manager would not do ANYTHING,MOCKED ME! No towels to shower,smelled like cat urine!
Business response:
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,815 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.