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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor The room had always a humid smell, the breakfast was always the same, very poor option for breakfasts, the bathroom and the sheet they where not clean, and the last night they where no towels at all, it was hard to take a shower. The pool
Wasn’t very pleasant The personal needs a course of public relations that way know how to treat costumer at the front desk and who that’s The cleaning also need more improvement they even forgot to put liners in the trash cans and so towels The breakfast was very por need to improve it needs to be expanding trough 10 am the place is okay
Business response:
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our towels and breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Conveniently close to the beach but not comfortable and not worth it for the money. Hard uncomfortable mattresses and flat lumpy pillows and the alarm clock in the room was preset for 6am which we couldn’t have known and woke us up! we woke up with sore necks and not enough sleep. Breakfast was Nothing special and none of the staff during breakfast speaks English. Close drive to the beach.
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our staff and breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Worst experience...I was given a room for handingcap. And I did not sign for that
Ok
Fair The wifi was awful. The breakfast was very poor, low quality products and poor healthy selection. Not fresh fruit, unacceptable fruit salad etc. Location that's about it
Business response:
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our location and also our breakfast. We hope to see you again in the future. Thank you for your valuable business.
Poor Service & facilities @ La Quinta The bedrooms are in need of attention. Chipped furniture, cabinet doors hanging off or missing, stained baths and rusting toilet roll holders. The main issue was the Manager and cleaning staff. This booking was for a local place to stay for a family wedding and not one of the booking.com rates were honoured by the manager on arrival. I had to call booking.com to get it sorted and even then one guest was charged~$2000 for a 3 night stay that should have been $445! We had to argue with the... read more
Business response:
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Poor Check in took extremely long and there were only two people ahead of me. Staff walking around and in the back, not busy, but did not assist at the check in counter. No restaurant or bar and breakfast was stopped at 9 am.
Business response:
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
Disgusting experience terrible place This was a horrible experience! The room was clearly NOT cleaned there was facial hair shavings all over even on the toilet roll there was a USED SOAP in the bathroom and hair in the shower. And toilet paper in toilet not flushed ALL of which I unfortunately found AFTER I had settled in. My husband drove a long way to meet me and was half asleep when I went to shower. L even when we first walked in the room felt like a nasty cheap motel. The thought of wasting almost$600 for a 2 night sta... read more
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.