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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor There was not much that I liked - the amount of money it cost for the facility as it was - absolutely outrageous .. no extra toilet paper in the room , bathrooms were not cleaned .. rooms were gloomy Overall horrible experience Wouldn’t recommend this hotel to anyone Only positive was the quick ride to pier village
Business response:
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Disappointed Hotel was unclean, staff was unfriendly and breakfast was awful. Close to beach
Business response:
We can't thank you enough for sharing your feedback with regards to our staff and breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Okay Coffee maker in the room was broken Hotel is run-down, but the rooms are updated Pool/spa was not in operation and we were not notified nor compensated. The room was clean and the beds were comfortable. Check-in and out process was simple and efficient
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Not great Pool was not open and they don't tell you until you arrive. Door locks worked sporadically causing long walks to desk to get cards reset. Even had to take off the door knob once to get ibto room. Only 2 thin towels per room. Bit you dont have a lot of choices around there. Breakfast a c-. Locatoon.
Business response:
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our towels and breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Not that great. We overpaid The pool spa and gym were closed and we couldn't use it
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our pool. Please do come see us again.
Very Poor
Very disappointed after giving a phone call to me at 2:30 when I supposed to write arrive at 3 o' I had a call from the hotel on Saturday stating that they preen was close for service no pool and could not give me a discount Did not want to work with me
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our service and pool. We hope to see you again to deliver you with a 5 star experience.
Terrible servicio Todo la Maneger del hotel hasta mentiroso me dijo delante de otros huéspedes me alegó que tenían un letrero cuando hice el check in que no tenían piscina disponible el cual no era cierto y esa era la razón para quedarme en el hotel En realidad muy poco me gusto
Business response:
It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Average at best Didn't get room I requested Pictures of pool area were deceiving. Hours for pool were too short .
Business response:
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our area and room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open tomorrow at 12:00 p.m.