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La Quinta Inn West Long Branch

3.2

About this business

Location details

109 NJ-36, West Long Branch, NJ, 07764, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.25,062 reviews
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Dona's profile image
Dona 
7 years ago

For the most part good Carpet throughout the hotel was filty, shower wall grout was moldy 

Business response:

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback. 

Erik's profile image
Erik 
7 years ago

Very Poor 

Tom's profile image
Tom 
7 years ago

Disgusting The receptionist was not trained , the hotel is worn out , paint chipping off the doors , the bed linen is worn to threads , overpowering smell of chemicals in the room . I used the coffè in the room the first day but it was not replaced , so there was no coffee in the room after they. The Breakfast ! Ha ! What a joke ! There was 1 sausage there , the eggs were all gone ,no scrambled or boiled so I decided to have some cereal , there were three containers, two were empty , so I had the one that was left then found... read more

Business response:

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests. 

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Stephanie 
7 years ago

I wouldn’t stay here again. If the staff was a little friendlier and to explain what was happening, The computers were down at check in, there was a man waiting two and 1/2 hrs before we got there and still didn’t have a room cause the computer was down. I walked up to the desk and asked for a manager and was told there wasn’t one there. That’s when the attitude from the female at the desk started. They said they tried to call the manager but that person couldn’t be reached. I told them I wasn’t waiting for 2 and 1/2 hours f... read more

Business response:

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests. 

Steven's profile image
Steven 
7 years ago

OK if you're in the area but you can't walk anywhere Breakfast is pretty bad. Old hard-boiled eggs, dry crumbly waffles Location is convenient 

Business response:

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our location and breakfast. We hope to someday have another opportunity to host your stay. 

Binh's profile image
Binh 
7 years ago

Very unhappy! Hallway carpet so filty and smell! AC did not work! Sink and bathtub did not drain! 

Business response:

We can't thank you enough for sharing your feedback with regards to our sink and carpet. We hope you'll return to see how we continue to improve our service and hospitality. 

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Raoul 
7 years ago

Insgesammt ok. Nur die Einrichtung in der Suite war etwas spärlich. Es fehlt ein Tisch an dem am zu Zweit hätte essen können. (Nummer von Pizzadienst war auf die Schlüsselkarten gedruckt.) Für eine Zwischenübernachtung genau richtig. gute Verkehrsanbindung und ausreichend Parkplätze. 

Business response:

Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours. 

Nicoletta's profile image
Nicoletta 
7 years ago

Okay 

Roger's profile image
Roger 
7 years ago

Never again Geruch im Zimmer, uralte und muffige Klimaanlage, Sauberkeit Nur die Hilfsbereitschaft des Personals 

Business response:

We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Your voice is very valuable to us and we hope you will return on your next travels. 

Frequently asked questions about La Quinta Inn West Long Branch

How is La Quinta Inn West Long Branch rated?

La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews. 

When is La Quinta Inn West Long Branch open?

La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.