This profile has been claimed by the business owner or representative.
La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Accommodations were fine. But for 97.00 I could have had my staff stay several other places. An absolute surprise request for a credit card, in addition to the pre-paid room reservation our boss had already paid the hotel. When I refused to give them MY credit card, they reluctantly accepted $100 cash deposit instead; which they were to refund to me the next day. It was NOT a pleasant experience. They returned my 100 deposit as promised--but charged by boss's charge card for the room, which was not the agreement under bookin... read more
Business response:
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Ok say The pool was ice cold and the “hot tub” was room temperature. The cleaning staff were very rude. Check out was at 11 and the front desk called at 9 to make sure we were leaving.
Business response:
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Fair
TERRIVEL NADA ABSOLUTELY NOTHING ! Absolutamente nada foi bom na minha hospedagem. A piscina nao estava funcionando, estava em manutencao. Aluguei um apartamento que o hotel dizia ter uma cozinha completa, na verdade tinha fogao, mas nao tinha utensilios basicos como: faca, garfos, colheres, panelas, ou seja uma cozinha inutil. Por ultimo o pessoal que trabalha no hotel, chefe das camareiras extremamente mal educada e incoveniente. NUNCA MAIS ME HOSPEDO NESSE LUGAR !!! Absolutely nothing was good during my time in this hotel... read more
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Fair I was charged a smoking fee of $250, although there was no smoking INSIDE the room. The smoke detectors never went off, which were located right in the center of the room, which would indicate smoking in the room. I received a call 3 hours after i checked out indicating i was being charged that fee. Cleanliness
Business response:
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Péssima Banheiros muito sujos
Business response:
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Poor If I could, I would ask my Money back. Worst experience ever. Dirty!! Never been to this kind of a dirty place. Only OK thing was that staff are friendly. Stinky place!! Staff are fine
Business response:
We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Not too comfortable place to rest Did not try hard to pleased the guests The Guest claim that the bed are too hard, and the breakfast too limited selections.
Business response:
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and breakfast. Your voice is very valuable to us and we hope you will return on your next travels.
Okay
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.