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La Quinta Inn West Long Branch

3.2

About this business

Location details

109 NJ-36, West Long Branch, NJ, 07764, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.25,062 reviews
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Helen's profile image
Helen 
7 years ago

Okay 

Ahmed's profile image
Ahmed 
7 years ago

Fair Your staff at the front desk are beyond terrible. Very very rude, unwelcoming, poorly-dressed. 

Business response:

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business. 

Dr's profile image
Dr 
7 years ago

Very Poor Expensive crack hotel. Crazy people knocking on our windows to get in. Do not go here. Management are just clueless. Left behind things. Two hours only passed and sketchy house keepers probably stole them. Worse la quinta I have ever been to. Disgusting bath tub with yellow stains. Nothing 

Business response:

Thank you for taking the time to share. We appreciate your feedback regarding our tub. We hope you'll return someday to see how we are continuously improving in order to better serve our guests. 

Manuel's profile image
Manuel 
7 years ago

Fair 

Audrey's profile image
Audrey 
7 years ago

Very Poor Customer service 

Business response:

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements. 

John's profile image
John 
7 years ago

we will never recomend or stay at an l/q again they had no pet friendly rooms left. p/f was not mentioned on the booking.we were on our own to find a place to stay after an hour we found a Hilton that was p/f .it was vastly superior to any l/q we have stayed at. nothing 

Business response:

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you. 

Anthony's profile image
Anthony 
7 years ago

not again 

Business response:

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay. 

Ismael's profile image
Ismael 
7 years ago

:-( Ise una revelación antes a esta y me la cancelaron luego el mismo día tuve q Rush aplicar para quedarme cuando llegue me pidieron 100 adicional a la oferta dinero q dijeron devolvería y aun no lo he visto. Nj 

Business response:

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. 

Cláudio's profile image
Cláudio 
7 years ago

QUEREMOS NOSSO DINHEIRO DE VOLTA POIS FOMOS AFRONTADOS NA HOSPEDAGEM Primeiramente para relatar que em função da grande nevasca que assolou a região leste, como estávamos nos dirigindo ao aeroporto JFK,, procuramos nos hospedar em um hotel próximo ao litoral, onde a neve é menor. Fomos instados pelo meu irmão, que reside nos Estados Unidos, a nos hospedar nessa rede hoteleira em função do ótimo atendimento que teve em Baltimore. Grande decepção!!! Quando nos dirigimos a recepção fomos muito mal atendidos pelo recepcionista. ... read more

Business response:

Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing. 

Frequently asked questions about La Quinta Inn West Long Branch

How is La Quinta Inn West Long Branch rated?

La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews. 

When is La Quinta Inn West Long Branch open?

La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.