This profile has been claimed by the business owner or representative.
La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Mala experiencia Hubo un error en la reserva y la empresa cobro la totalidad del importe sin escuchar la explicacion. Nada de criterio Nada
Business response:
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
I would not return to this property everything in the room was old, the furniture was damaged, and there was a very foul Oder in the hallways. There was no towels in the pool area and the hot tub was closed due to maintenance which wasn’t disclosed upon booking. Due to the awful smell, we couldn’t even bring ourselves to look at the breakfast in the breakfast room The mattress new and comfortable
Business response:
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Disappointing My room did not have carpeting and was freezing cold when I arrived. It was very small and the setup was not set ergonomically. The shower faucet had to be turned to Cold in order to get Hot water and then did not shut completely off when I was done. The toilet also did not flush. I was only given 2 hangers. The night I left there was a strong odor of gasoline in the hallway.
Business response:
Know that your voice is of tremendous importance to us and we value your comments about our shower and room. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Disappointing
Fair
Poor
Fair
it was ok at 8:00 a.m. they were out of almost everything for the breakfast and when they replenished only brought out bare minimal and not of everything and that wasnt until after 9:00
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
Very Poor
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,815 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.