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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The picture makes it seem as though it’s near the water. It isn’t. The location isn’t great. The breakfast staff and room clean staff were nice and hard working.
Business response:
Thank you for taking the time to share your comments regarding our staff and location. Please do come see us again.
Fair I called ahead to let the staff know we would be checking in very late, and then again right before we we're going to arrive. The desk person was MIA when we arrived and we waited 30 minutes to check in! I had to go through the whole place to find a staff person, and then he was condescending towards me! Bed was good, and the AC worked well.
Business response:
Thank you for sharing this honest review and feedback about our staff and bed. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Okay Je loue toujours pour avoir une piscine intérieure afin de nous relaxer après une très longue route celle-ci était en maintenance, et le petit déjeuner très ordinaire. Pas un très bel emplacement. Propre et confortable.
Business response:
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to someday have another opportunity to host your stay.
Fair
Very Good We were given a room right near a room that had 2 dogs and anytime someone walked past in the hallway, the dogs would bark. We also were given a room and upon entering, it was as if someone was still staying there; the television was on, the bed was unmade and someone's suitcase was open on the floor. The staff said that no one was supposed to be in there and that they had checked out earlier that day. I don't know what happened. When we were given the room already in use, the staff was very apologetic and immediat... read more
Business response:
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and bed. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Place was clean. I paid more than the quote by a lot. Tub plug wouldn't work and staff did not care Too much scent and annoying Very clean room
Business response:
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and room. I hope that we will impress you with exemplary service during future visits.
Good Ontbijt was druk, van 7-9 uur erg kort. Standaard hotel op paar kilometer van Long Branch strand.
Business response:
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
One night stand 2 things One the place has an unpleasant smell very noticeable Carpets old and need to be replaced Breakfast
Business response:
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our breakfast. I hope that we will impress you with exemplary service during future visits.
Good Bathroom was not clean, long hair from previous guests was everywhere. Carpet in hallway dirty. Chipped paint on doors in room, just needs alot of cosmetic work. Over priced for the condition of the hotel Good location, nice breakfast.
Business response:
Robin, I sincerely apologize for your experience, this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you've brought to our attention are being promptly addressed, including the maintenance of our guest room accommodations and overall hospitality. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to... read more
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open tomorrow at 12:00 p.m.