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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food was not fine dining quality. Bland food with no freshness or quality
Business response:
Your concerns are noted and we appreciate you taking the time to share your feedback about your dining experience with us. We understand your disappointment regarding the food quality, and we take all customer feedback seriously as it helps us identify areas where we can improve. Thank you for your feedback.
Wife's food was so salty she couldn't eat it, plus she ordered veal saltimbuca and got a salty marsala, when we tried to reorder the waitress brought the same thing again, very disappointed for the amount of money for we payed
Business response:
We sincerely apologize for any inconvenience with the incorrect order and overly salty food during your recent visit. We understand how disappointing it must have been when your wife received a salty marsala instead of the veal saltimbocca she ordered, and we regret that the replacement dish brought by the waitress was the same incorrect item. We also apologize that the saltiness made the food inedible for your wife. We recognize that this experience fell short of your expectations, especially given the amount you paid for y... read more
The ambience, food and service at the table were exquisite. I would give it a five star except that the hostess at the front was extremely rude. We had a reservation at eight and we waited till 820 by the bar for the table. I went to ask the hostess politely if our table was ready. She said I’m busy with this other lady. You have to settle your tab at the bar. Come and wait over there and I’ll call you. Rude!
Business response:
We apologize for any inconvenience with our hostess service. We're delighted you enjoyed our exquisite ambience, food and service.
Don Carano would be turning in his grave to see what has happened to La Starda! Famous mushroom ravioli were sitting in a little bit of watery flavorless sauce, filling sub standard! Asked for pasta with the salmon was told could only substitute curly pasta for an extra cost, spaghetti isn't an option unless I bought a full spaghetti entree! Fresh? Spinach cooked with chili flakes! Garlic bread warm cheese breadsticks stale! It is so sad what has happened to the Eldorado in whole it is filthy and needs a lot of maintenance!
Business response:
Sorry for any inconvenience caused during your visit to La Starda. We sincerely apologize that your dining experience did not meet your expectations. We understand your disappointment regarding the mushroom ravioli and the watery sauce, as well as the issues with the pasta substitution policy and additional costs. Your concerns about the spinach preparation and the quality of our garlic bread and cheese breadsticks are also noted. We take all feedback seriously and will take your comments into consideration as we work to add... read more
Restaurant claims are over inflated. Food and service were marginal.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
For about 2030 minutes of our beautiful dinner, there was an adjacent room to the main dining room room that was blasting out a private party on a speaker and microphone. It sounded like we were in the middle of a wedding party and people were talking and sharing. We asked the nature deal what was going on and they said the owners were having a private party. The entire dining room room had to listen to this. It was very distressing, so loud and so disappointing.
Please don’t come here they will have you waiting a long time the hostess was very rude. The food was not worth the money. It was my birthday which I noted on open table but they didn’t sing for me. I think they need better organization skills.
We got sat 45 minutes after our reservation. Our food was greasy and tasted off. I requested champagne brought to the table a toast for my Fiancées birthday and the server didn’t know. They didn’t make it a surprise at all, even after I pulled the server aside to explain what my request was. Then when we got the bill I brought up all of our issues to which the response from the server was “well if you have a players card I can get you a discount” Super disappointed overall and the experience likely deterred us from eating he... read more
Business response:
We take your feedback seriously and are truly sorry to hear about the disappointing experience you had during your fiancée's birthday celebration. We sincerely apologize for the significant delay in seating you 45 minutes after your reservation time, as well as for the quality issues with your food being greasy and tasting off. We also deeply regret that our server failed to properly handle your champagne request for the birthday surprise, especially after you took the time to explain your special request privately. The resp... read more
Even though we have reservations. We waited for 45 minutes before we were seated even though the restaurant have plenty of empty tables.
Business response:
Thank you for your feedback. We understand waiting 45 minutes with reservations was frustrating. We're working to improve our seating process.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,440 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.