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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions
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Business response:
Thank you for staying at Lady Luck Casino Black Hawk. Please feel free to reach out to us at (775) 786-5700 to discuss any concerns you may have. Thank you for your feedback.
Had an amazing time!!!
Business response:
We're happy to hear you had an amazing time at Lady Luck Casino Black Hawk!
En mi última visita , no nos fue muy bien , no servía el refrigerador , no servía la cerradura , por lo tengo que nuestra tarjeta magnética no sirvió . El caso es que al llegar pagamos 10 dlls por hacer check in antes de tiempo y está bien . Pero que nos pasará esto , en arreglar nuestro problema se fue la hora . Para mí no deberían descontarnos esos 10 dlls
Clean rooms and very nice staff. The down fall was this is a casino hotel and pets are not allowed in the casino but people bring them and keep them in their rooms to bark and cry all hours of the night while they are playing in the casino. I think pets should not be allowed in the casino hotels if they are not allowed in the casinos that are attached to them.
The drain in the sink in shower did not drain quickly and held water for quite a long time. Other then that it was fine.
Business response:
We're disappointed to hear about the issue with the drain in the sink and shower. Please contact us at (775) 786-5700 so we can address this issue promptly. Thank you for bringing this to our attention.
Easy check in and check out. Rooms were very clean.
Business response:
We're utterly delighted to hear that you had an easy check in and check out experience and that your room was very clean. Thank you for choosing Lady Luck Casino Black Hawk.
Was not thrilled with kiosk check in during busy time of the day. Many people having issues.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during check-in. We will work to improve our kiosk system to ensure a smoother process for all our guests. If you have any further feedback, please don't hesitate to reach out to us at (775) 786-5700.
Great location
Business response:
Thank you for your review. We are glad you enjoyed our great location.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,850 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.