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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions
It was a good time We really enjoyed our stay. The only thing we didn’t like were the pillows. They weren’t comfortable. Richie was helpful, pleasant and professional during the checkin process and while checking out. He was helpful answering our questions about charges through booking.com and the refund that we will be issued.
Business response:
We apologize for the discomfort you experienced with the pillows during your stay. We appreciate your feedback and will address this issue promptly. Thank you for recognizing Richie's excellent service, we are glad he was able to assist you during your visit. If you have any further concerns, please feel free to contact us at (303) 998-7777.
Best bang for your buck No spa Price, location
Business response:
We apologize for any inconvenience caused by the lack of a spa at Lady Luck Casino Black Hawk. We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to visit us.
Very Good Que estaba hospedado alguien con un perro cerca y el animal no paro de llorar en la noche. Aparte los de limpieza ya muy temprano estaban tocando cuando la salida es a la 11am La ubicación bn
Business response:
Le pedimos disculpas por el inconveniente que experimentó durante su estadía. Abordaremos el problema del ruido con el huésped vecino y nos aseguraremos de que nuestro personal de limpieza respete los horarios de salida en el futuro. Gracias por tus comentarios.
Exceptional
Business response:
We appreciate your positive feedback, Zackariah! Thank you for choosing Lady Luck Casino Black Hawk.
Good
Business response:
We appreciate your feedback, Kirk. If there's anything specific you think we can improve on, please feel free to call us at (303) 998-7777. Thank you.
No estuvo muy buena , sin tele y un poco de mal olor .. pero estuve más tiempo fuera del cuarto jugando La televisión no servía Bien
Business response:
We apologize for the inconvenience you experienced during your stay at Lady Luck Casino Black Hawk. We will address the issues with the television and ensure a more pleasant experience for future guests. Thank you for your feedback.
It was ok Yeah…needed more staff …it looked like Come eat at the restaurant. Had to wait for people to clear out before you could get in … there was only a few people in the restaurant eating.The wait was tremendously long, so we left .
Business response:
We apologize for the inconvenience you experienced during your visit. We will address the issue of staffing and work to improve the wait times at our restaurant. Thank you for your feedback.
Outstandding service by housekeeping.
Business response:
We are thrilled to hear that you had a great experience with our housekeeping team. Thank you for taking the time to share your feedback. If you have any further comments or concerns, please don't hesitate to reach out to us at (303) 998-7777.
Good
Business response:
We appreciate your feedback, Khristina. If there is anything specific that you feel could be improved, please don't hesitate to contact us at (303) 998-7777. Thank you for visiting Lady Luck Casino Black Hawk.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,220 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.